I’ve often said that it is our duty as entrepreneurial publishers to hold ourselves to a higher standard. Like our Mothers in the 1960′s and 1970′s, we are paving the road for those who come after us. If we make eBooks and entrepreneurial publishing look cheap, unprofessional, or just plain awful, what are we doing to the next generation?

Here are the mistakes I see all the time that make me crazy.

1. We seek out the ugliest possible cover design.

Please, I’m begging you, hire a designer. A professional. A person that has done this before. A person with training. Have them do a few different samples (not complete designs) and run them past your creative circle. Remember, you’re looking for readability, a graphic theme that clearly states the book’s intent, and no half-faded images. And remember, NO CREEPY FONTS. I will find you.

2. We don’t make use of affiliate marketing.

These things don’t sell themselves, people. I always endorse a self-operated affiliate program first, but if your book is on Amazon, set yourself up as an Amazon affiliate. Using their simple automated system, create banner ads and other affiliate links for your own products. Push these links out through your Twitter stream, your Facebook page, your podcasts, your iTunes content, your blog, your charitable fundraising connections, your reviews, your classes, your signage, on your business cards, your newsletter, etc. Be a little pushy. (But not too much.) Create a URL that you can promote that links directly to a page with your own products. (See the next post for how to do that.)

3. We think we’re going to make $120,000 a month.

Around these parts, here on Vancouver Island, there was a story about a woman in Cedar, BC, that did over $120k per month in nothing but Kindle eBooks. While I doubt the truth of that, even if it was the case, she doesn’t do that in her sleep. She’s working – probably really, really hard. Or at least, really, really consistently. She runs it like a business, which means she has specific things she does over and over again, and on a predictable basis. She meets deadlines and hires help. And, we’re not talking about one eBook. We’re probably talking about hundreds – possibly thousands. So, until you’ve gone through the ramp-up phase, don’t expect to be buying anything more than a Friday night round at the pub with eBook revenue.

4. We don’t get off our high horse.

I not too proud to know I’m not a literary giant. I make my money writing marketing stuff, for the most part. I’m a small fish in a massive ocean, but I work it. I have no qualms about promoting my stuff when it’s appropriate (vs. when I would just be harassing people).I consider most of what I do as a writer is marketing work, not great writing. No, my mom doesn’t think I do a very good job on some of it. But I know that I’m meeting the objectives of my clients. I don’t write romances or the next Great Gatsby or children’s lit, because although that sort of lit comes into my house on a daily basis, I have no illusions about myself as some great fiction writer or novelist. Yes, it would be nice to make my living doing that, but I still have the screenplays in the bottom drawer, and the novel that I peck away at when I can. It’s more like an extremely enjoyable hobby. And even if I did ever offer anything like that for sale, I wouldn’t have any snobbery about where I placed ads, or where I was “represented”. I’m here to sell. Show me the money.

5. We don’t write another book.

I have recently completed eBook number 155. That sounds like a lot. I can tell you, it feels like even more. Many of them probably don’t get read, like, ever. But I am not offended by this. They are often given away as free reports or client gifts. Remember the volume principle: one book makes $1 a day. Ten books make $10 a day. And so on. The eBook business is a template business – you do the same thing over and over again. There is an expression in the book business: the second book takes 1/10th of the time to create and makes you 10 times the money. In eBooks, it might be 100 times the money.

Plus, I now have a reputation. I can write almost anything, because what I am is a good Technical Writer – I specialize in breaking down complex topics and making them easy to understand. I’ve proven my template, and it works to meet my clients’ objectives. They won’t always pay for originality, but they will pay for what makes them money.

Topics that I’ve researched and then written include WWII weaponry, high-speed Italian cars, and ancient Egyptian enbalming techniques. But most of it is things like how you can buy stocks, how to get a mortgage as a single mother with no money, how you can sell a business in Illinois, how you can buy a house in Mexico, how you can amalgamate all your debts with a second mortgage, how to start a business in Nevada, and other incredibly dry topics that make my hands shake when I think about them. But, it’s about continuity. I get the work regularly because I’ve done it before.

The eBook business is about business – not always about literature. It’s about creating a community about your book. It’s about connecting through your marketing, not just pushing, pushing, and pushing. We all make mistakes – I discover new ones every day that I’m making – but taking things in perspective helps me stay grounded and keep working. “Just keep writing, just keep writing, just keep writing…”

If you are trying to sell ebooks to mobile readers (and who isn’t?) you must read this post by blogger Piotr Kowalczyc. The entire post is written in bullet points, with exact instructions on how to sell more ebooks to mobile phone readers.

(And by the way, this is precisely what I do every day. Trust me. It definitely does sell more ebooks.) I might add, that you can use your own affiliate link (Amazon calls these “Associates” when referring traffic to your own books. He also gives great points on using hashtags on Twitter.

Here are the first few lines of the post, just to whet your appetite:

“If you are a self-publisher actively using social media to find readers and draw their attention to your books (probably published in an electronic form), this post is for you.

I’d like to share a simple way to make your e-book available for instant purchase by mobile phone users. As you’ll see – it’s very easy.”

Good luck!

I really like Chris Garret’s honest comments in this article about his experiences with affiliate marketing. While he talks about it more from the standpoint of running ads for someone else’s product, rather than having an affiliate program for your own products, he gives encouraging advice that mirrors my own.
Pay special attention to his remarks about mistakes that he made while starting up: as a product owner with your own affiliate program, you can use quality documentation (good written instructions) to make it easier for your affiliates, build their trust, and help them to avoid potholes.

Read this fantastic blog post by Tim Ferriss; book marketing guru, world traveler, and Author of The 4-Hour Workweek. Please pay special attention to the part where he mentions, “First off, writing books is a terrible revenue model for authors.”

His summary of the opportunities in eBook marketing are very clearly pointing to using affiliate marketing as the way to make that huge hit really happen. This is the important component that I see missing from almost every single plan that every Author has put in front of me, like, ever. If you want to make money from eBooks, learn every little thing you can about affiliate marketing, and then do it for a couple of years before you decide to get serious about the details.

I love this guy.

The adorable Seth Godin announced this week that he has created his last traditionally-published book. Here’s why his plan may or may not work for everyone.

(It’s a great post, by the way, and I strongly suggest you read it.)

Seth is brilliant – that’s not debatable. He’s a rebel, a visionary, and his writing has caused me to seriously question many things about the way I consume, and the way I conduct my own business. He has spent the last 12 years developing great books that (mostly) turned out to be bestsellers. He claims this latest book, Linchpin, is his “life’s work”. (Can’t wait to read it.) And he has decided that none of his future writings will be distributed through traditional publishing channels.

Why this works for Godin;

- He already has years of live market research under his belt, which is by his own admission, really because of his relationship with great publishers.

- He has a massive private following through his blog and social media connections.

- He really does know his stuff, and he practices what he preaches.

- He has plenty of capital, both monetary and intangible, to re-invest in his business.

- He has a staff.

Do you have all of those things? Possibly not. I know I don’t. So here are my suggested alternatives for those of us who don’t, in the same order.

- We can perform a surprising amount of market research on our own. Let’s start with keyword research.

- We can build a following by doing exactly what Seth does, such as using our own blog and social media connections, and building slowly. We don’t need it to be massive to be effective – we just need it to be loyal. Loyalty must be earned.

- Very simply, we need to do and be the same. This does not take money or even much time. Transparency sells.

- Does it really take a ton of money to make things happen? Can we adjust our expectations to take advantage of our existing resources? What is the value of sweat equity?

- Staff can be had easily and quickly using virtual assistants. Knowing what to delegate has been my big project for 2010. I think I’m finally getting the hang of it.

Does it work for everyone? Not if they don’t have the drive and imagination. But since all of us are writers, perhaps we have an advantage.

I heard of another tragic self-publishing trainwreck today. Here are some of the red flags I see regularly, and how to avoid them.

If I sound a bit frustrated in this post, it’s because I am. There are just too many good books that get crushed by the wheels of the self-publishing industry, and it breaks my heart. I won’t name any names, but there is a certain niche of company in the publishing industry that has emerged in the last few years. Let’s call this niche self-publishing service providers. (SPSP’s.)

SPSP’s often offer everything from editing of your manuscript to cover design to printing and shipping/warehousing, and especially, the Big Scary Job for any Author, marketing. Some offer to re-distribute your book for you to major retailers, both online and offline. Some offer to turn your manuscript into an eBook. Some offer to do all of this for one low price. Some offer to do everything for you except to cash your checks and feed your dog.

Many aeons ago, when the publishing industry was in its’ infancy, all publishing was self-publishing. You wrote it, you printed it, you sold it. Any modern publisher who asks you for money to get your book out there is not a publisher: they are a printing company with a great marketing plan.

I am wary of this type of printing and service company, because there is an element of deception in the way some (but not all) disguise themselves as Publishers. There is sometimes an illusion of, “Well, maybe we’ll work with you, but perhaps we won’t…”, and that you must submit your manuscript for consideration first. How ridiculous: of course they will work with you. They are selling you a service. I’ve now heard several first-hand accounts of how prices fluctuate based on how fat they think your wallet is. And I’ve heard even more heart-breaking accounts of how they fail to follow through with their promises, how their systems are difficult to use, how their offerings are not all available for Canadians, and how they convince people to give them sometimes large sums of money without explaining how that investment will pay off.

The difference between a printer and a publisher is that a publisher gives you money, and a printer asks you for money. (I still love to deal with quality printers. See the indent below.) The printer who is asking you for money is doing essentially the same job as the one calling himself a publisher, minus their extra sub-contracted editors and designers and the associated extra costs. They just do one thing, and do it very well.

I really only endorse one method of self-publishing for paper books: hire your own Editor, Designer, Publicist, Marketing Consultant, Virtual Assistant and Printer. Anything else, in my less-than-humble opinion, is only an illusion of control. And why else are you self-publishing, anyway?

If you want an honest-to-goodness book printer that does a great job for a great price, please talk to my friend Gerhard Aichelberger who represents Friesens in my local area. Gerhard himself is a wonderful human being, and I personally guarantee that doing business with him will be a delight. Friesens is a fantastic Canadian book printing company that now prints many of the books in North America, for large and small publishers alike. They do both large and small runs of soft and hardcover books, with an almost unlimited number of options. They are consistent in their pricing, they treat their staff well, they have good environmentally-friendly policies, and when you call them, an actual human will answer the phone, not a machine. (I love that last part.)

Here are some red flags to watch out for when you start your book printing project;

They offer to do everything for you.

Self-publishing is a lot of work. That’s pretty clear. All most Authors want to do is to write, and have someone else take care of the design, printing, editing, and especially, the selling. If it seems too easy, it is. Question everything, because it’s often much cheaper to administer your own sub-contractors (as I’ve described above in bold text) than to rely on them to do it for you. (Much like building your own home instead of relying on a general contractor.)

They don’t tell you anything you don’t like.

My friend and fellow Book Broad, Kim Plumley has a great expression: “Somebody has to tell the emperor he’s naked.” If you feel flattered, feel wary. Editing is a crucial part of the marketing process, and I’ve never heard of an Author who didn’t like something that happened during the Editorial work. Authors treat their books like babies, and vanity presses prey on this. They won’t tell you the harsh realities of what you’ll need to be prepared for when you launch your book business.

They tell you that they can transfer your manuscript automatically to a variety of different outlets and formats.

Ask any Author who’s tried to accomplish a printed paperback and ebook with a single upload. They will offer to buy you dinner while they spend an evening regaling you with entertaining stories about the lack of continuity in the process, the way their first format worked fine but then waited 8 months for the next format they had ordered and pre-paid (yes, I personally talked to a Canadian woman that had been waiting this long for her eBook version) and the lack of support staff available to handle complaints.

They point out that you retain all the copyright and ownership of your work.

Of course you do. You’re self-publishing. That’s like saying that not only can you buy the underpants, but you also have the right to wear them on your head. How useless and obtuse.

They tell you the books will look as good as any book on the shelf in any major bookstore.

Maybe. But know that if you’re printing books in short runs or print-on-demand (ie. one at a time) that’s not probable, although the technology is definitely catching up fast. Your options for things like paper and cover style choices will be fewer. Your design of your cover is likely to be based on a template. Your book size options will be one of the 2-5 on their menu. Your editor has 50 other books to get done by Friday. Ask what methods and machinery they use to print and bind books, and then compare it to this and this. Theirs is paint-by-number publishing, and they want to fit you into their pigeonholes, not meet your needs or ideal design options.

They say they will do all the marketing for you.

HAHAHAHAHAHA

OK Peg, there’s got to be something positive in this somewhere.

The gain here is that we learn to discern great opportunity from great risk. I’m just asking you to be cautious in your selection of companies to do business with, and to be sure that you consider your objectives for the project carefully. If one of your objectives is making money, please take the marketing and costs of your product into account before you spend a dime or type a single letter. Your easiest choice is rarely the most profitable.

Now is the right time for the discussion about SPSP’s to start. The more of us entrepreneurial publishers develop specific and discerning skills when it comes to choosing with whom to do business, the more honest and valuable companies will rise to fill the niche. And since we know that everybody has a book in them…

Today was the release of “A River in the Sky“*, the 19th book in the Amelia Peabody novels by Elizabeth Peters. There’s a reason readers keep coming back.

The multiple NY Times bestselling Author Barbara Mertz (aka Elizabeth Peters, and aka Barbara Michaels) was a housewife and mother when she wrote her first novel, The Master of Blacktower, (now available on your Kindle in under a minute) in 1966. Mertz’ numerous pseudonymns make it easy to miss what a prolific writer she really is, with a total of 69 books to her solo credit. She holds a Ph. D in Egyptology from the University of Chicago’s famed Oriental Institute, and many of her books have something to do with archeology or Egypt. The Amelia Peabody series of novels focus almost exclusively in this area, and so far are all set between the years of 1884 and 1923.

Mertz’ character of Amelia Peabody is so involving, so enticing, and so electric that I’ve re-read all 18 of the previously-published books in that series* up to 14 times. They are murder mysteries, with a feel that might resemble the bastard child of Agatha Christie and Indiana Jones. (Having not yet read today’s release, I can still say that “The Last Camel Died At Noon” is her best from the series.) There are no other books that I’ve read with that much enthusiasm since I practically lived in the school library’s Nancy Drew section at age 10.

While many could comment on the literary devices and other romantic reasons that Amelia keeps me coming back, I can reduce it to a few simple points that one might also try to include in a non-fiction work.

1. Higher Purpose

Amelia always has something bigger than herself happening, and while it’s not always life or death, Amelia interacts with a wide variety of famous characters in history, plays a part in incidents of the first world war, and is even present when the tomb of King Tut is first opened. While I’m not talking about creating a grand mythology around non-fiction content, Readers want to know that they’re part of something bigger than themselves. Everyone’s work has a higher purpose of some sort, so it’s important to tap into that and involve Readers in that same sense of purpose. Amelia’s missions are much like many that we all have in our own real lives.

2. Constant Movement

Amelia is in many ways typical of the ladies of her class and era, and yet in many more ways, extremely atypical. She is of course self-disciplined, and extremely British in her general outlook, but she constantly bucks trends and acts very modern. She is an adventurer and discoverer, and she needs little sleep. Her mind is so quick that it blindsides not just other characters in the books, but occasionally, the books include various bits of narration to piece together certain puzzles for the Reader as well. She climbs mountains, both literally and figuratively, and she does so on a daily basis. It is not just important to maintain pace of story, but also to maintain pace of information, and that it is dished out in bite-sized pieces that the Reader is ready for, right when they need it. When creating non-fiction materials, the voice of the Author is often that of a Teacher, and the pace of that teaching is extremely important.

3. Level of Detail

Mertz’ descriptions of tombs, methods, how archeological finds are treated or cared for, and descriptions of tools, Victorian clothing, medicine and medical treatment, and even buildings and transportation are rich and full of detail. Her details of locations paint a clear image of what the area must have looked like, and make the reader feel as though they are walking on the same street. She describes the people of her era in Egypt with respect and deference to their glorious heritage, and the racial prejudice of many of the British people present as loathsome and narrow-minded. Her crime scene descriptions rival that of any modern homicide detective. Readers want to hear about the guts and the glory, and to put themselves in the position of the problem, and then of course, in the solution. And importantly, the content that augments the books adds additional enrichment, including maps and timelines to further clarify things like excavation areas and pre-historic locations. Things like tip sheets, checklists and web links augment any type of non-fiction material.

4. Heroes and Archetypes

I’ve talked (at least, verbally, if not here on this blog) about this concept many times in relationship to the Archetype (versus Stereotype) concept as described by screenwriting trainer Robert McKee*. Mertz does an excellent job of creating heroes and villains, and uses a variety of archetypal-characters, including a number of cats, which form an additional family of personas that many of us can relate to. She has masterfully used many elements of the classic archetype in creating her Sethos character, who is my favourite literary villain of all time. Sethos is Amelia’s dark-ish nemesis, and even though he waits until the third book in the series to appear, he plays a strong role from that point onward. Again, pacing is important here, as more and more details about Sethos are revealed so very very slowly, keeping the reader in suspense. (While the objective in non-fiction is not typically to create a sense of suspense, the importance of deciding on an appropriate pace is the same.) Sethos eventually becomes a hero in his own fashion, and anchors the story in a classic way that cannot be accomplished through any other method. The hero in non-fiction might be a concept rather than a character in that same sense, but the effect is the same.

5. Letting the Reader Think For Themselves

I admit that I have rarely been able to anticipate who the murderer is in any mystery novel, but Mertz doesn’t force the Reader into any sort of conclusions – false or real – too early. She merely presents all the (fictional) facts of the case, and the Reader is encouraged to try to figure it out. Not too coincidentally, this is an essential component in adult education. Since most non-fiction is about educating your Reader (in some way), letting the Reader/Student take ownership of the story or problem/solution combination is essential to getting them on-side, and making them loyal to your point of view. Just look at how I’m evangelizing about Amelia here – I’m one of her peeps because I’ve “helped” her with so many adventures.

As you can see, fiction and non-fiction both rely on classic tools and devices, and in surprisingly similar ways.

*Affiliate link.

If you haven’t heard of @FeliciaDay, you’re missing out on the next Carol Burnett. She’s what I call a next-generation storyteller – and here’s why.

Of course she’s beautiful, hysterically funny, and wickedly clever, but more importantly: she understands what technology will do for her. It’s not what you’ve got, but how you use it.

Day’s Wikipedia entry reads like someone much older than her youthful 30 years. (Like, turned down acceptance to Julliard? Whoa.) A master of a number of art forms, she is an accomplished violinist, opera singer, dancer, screenwriter, actor and scholar. Her real new media fame came in 2007 when she embraced web video for her project “The Guild”, which is a web comedy available for viewing and download on a variety of web video sites, including iTunes.

But, what makes her a “next-gen storyteller”?

Two things: extension and technology. It’s not just that she has a trendy web show based on computer gaming – it’s waaaaay beyond that.

Day makes high quality and often personal connections with her audience, both real and virtual. She regularly mingles with fans at various conferences (such as ComicCon in San Deigo each year) and many live screenings and non-profit events. She understands that the story extends off the screen, however small it may be. Then, she uses all technology mediums available to her to extend this story, including a wide variety of social media outlets, and even a music video (“Do You Wanna Date My Avatar”) in which she sings and dances to a song of her own composition. (To-die-for-funny: $1.99 on iTunes.)

Check out this timeline:
- 2007: releases first season of “The Guild” loosely based on her own experiences as an avid player of online games. The primary outlet is YouTube, and it’s free. Halfway through this year, she grabs a Twitter ID and starts posting.

- 2008: At least partly thanks to exposure from The Guild, Day is cast in a variety of other parts, including the genre-defining “Dr. Horrible’s Sing-Along Blog” (another web comedy).* She even has a guest spot on the TV series House. She also releases Season II of The Guild, and works on another web project with her Guild co-star Sandeep Parikh, Legend of Neil. MSN makes a deal with The Guild to expand releases to XBox Live, MSN video, and Zune, and suddenly, Day is earning money from this venture.

- 2009: The third season of The Guild is released to its’ now rabid fans, and Day herself achieves one of the most coveted social media trophies: the #3 most-followed person on Twitter. (As of now, she’s somewhere around #50.) She also continues to guest star on a variety of mainstream TV shows like Joss Whedon’s Dollhouse.

Just three crappy years, and it appears that she’s so busy doing web video that she no longer has time to pursue work in film, which is much more risky and far less fun.

Day uses all that the web has to offer: iTunes is just the tip of the iceberg, even though for most this would be considered killer bread-and-butter distribution. The deal with MSN is freakin’ brilliant, allowing her to penetrate even deeper into the community that has supported her from the beginning: online gaming. She’s every Gamer’s dream girl.

Like Madeline Kahn and Mae West before her, she plays down her obvious beauty, and writes, directs, acts, and allows her comedic nature to help her story. She is one of those multi-talented women that has been allowed to explore her creativity – and we love her for it. She is still warmly received by her community, and often pokes fun at the roles she’s played, and any possible criticisms of ‘selling out’ (Parikh: “Where’d you get all this money? We make a web series..??!!??”) by making even more content with that community.

I have to admit, my favourite part of this story is the music video. Again, quality rules: the crossover only works because it’s actually a good song. It offers the other cast Members a chance to really strut their stuff along with Day. (Wow – check out Parikh’s backflip, and it turns out Okuda is a fantastic dancer.) Her people love her, and she loves them right back.

Can anyone replicate this recipe? Of course. If you can’t cook, ally yourself with people who can: Felicia allies herself with technology experts (even though, importantly, she has a strong grasp of the technology herself) and with other actors and creatives.

The NG Storyteller never goes it alone, but they boldly blaze the trail for those that support them.

*DHSAB is a creation of the brilliant Joss Whedon, inventor of Buffy the Vampire Slayer (where she has previously guest-starred), Firefly, and a string of other mainstream and web hits.

From The Associated Press today:

Amazon offers new royalty program for Kindle books SEATTLE (AP) _ Amazon.com Inc. said Wednesday it will begin offering do-it-yourself authors and publishers a bigger cut of book sales on its Kindle e-reader _ but with strings attached aimed at keeping prices down for consumers. The company said that starting in June, it will offer users of its e-book self-publishing program, the Kindle Digital Text Platform, royalties on book sales of 70 percent after delivery costs. With those costs equaling less than 6 cents per book, Amazon said authors will be able to earn $6.25 per copy on a book that sells for $8.99, rather than the old rate of $3.15.