I’ve spent the last year working with a firm here in the US, doing research and application development related to the use of QR codes for marketing. As a writer, I’m always on the lookout for how everything I encounter relates to information marketing, and I’ve summarized here some points that Authors in particular should find stimulating.

1. You can’t ignore it for much longer.

As tablets and smartphones capable of scanning QR codes expand to fill more than 53% of the mobile market, you have yet another avenue through which to connect to readers. If you have a book going to print in the next few weeks or months, be sure to put a QR code on the cover. If you haven’t yet decided to what you want that code to link, have no fear: just link it to a page on your current domain, such as mybook.com/qr. Then, when your’e ready, place the content at that URL.

2. Elevate your QR content.

In my don’t-call-it-humble opinion, the biggest mistake that seems to be made with QR codes overall is that they are only used to link to existing content that can be found any old way, regardless of whether someone has the code or not. Reward QR users with something extra-special, such as a video message from you that is not directly linked to from any other part of your blog, or a secondary version of your book trailer. Think of it as more than just an easy way to funnel people into what you already have.

3. Realize that most people will look at your stuff on a phone, not necessarily a tablet.

If you link to a video, be sure that it formats for a cell phone appropriately. (YouTube.com can link to an unlisted video and adjust automatically, no matter what viewers use to see it.) If you link to a page on a website, be sure it’s not a gigantic graphic, text formatted as images, etc., that will all look awful on a phone.  Make all text re-flowable, and all images self-adjusting.

4. Don’t have just one code.

Let’s assume that you’ve integrated QR codes as part of your wholistic marketing strategy. That should mean that you have a code on your business card that links to your “About me” page on your blog, and one on your book cover that links directly to information about the book itself, more in the series, extra information about the same vein of content, or perhaps an invitation to receive special extra content, one on your posters advertising book signings might link to an intro to the book, you as an author, and confirmed details about the event itself, with an easy link to put that event into their calendar. Each code can be context-sensitive and detailed.

5. Don’t expect people to buy your book from a QR code.

But do expect them to want to learn more about you, the book, your other titles, etc. If this is the first time they’re hearing about you, be sure you woo them appropriately first. As per #4, one of the codes in your arsenal should lead directly to a buy-it-now page, but be sure to offer more than that up front.

6. Don’t isolate the code.

Be sure that the code is presented in a way that lets the user know what to expect when they scan it – are they going to a contact page about you? Then be sure to tell them that. Are they going to buy tickets to your event? Are they going to see some exclusive content? A video? Be sure to give them a headsup, so that they are not only more interested in scanning, but also not worried about being spammed, getting a virus from a disreputable vendor, etc.

7. Expect more from your scanners.

It might not be a far-off assumption that people who own a smartphone and know enough to use a QR code are in that sweet spot group of consumers: 25-45 year olds with disposable income and a higher education. They might want complex content, that is well thought-out and implemented. Chances are, they will reward those extra efforts you make to entertain and challenge them with more money spent on your stuff. Give more to get more.

8. Don’t link directly to a file download.

Since users might access this from a phone, they are going to hate it if they scan a code only to see a PDF trying to suck up their entire data plan inside 2 minutes. Link to a page first, and give them an option.

9. Include social info on QR landing pages.

Once people scan the code, make it extremely easy for them to share what they’ve discovered, by including “Tweet this” and “Share on Facebook” links on that page.

10. Think in terms of space, not just time.

Mobile users might find it helpful to have a QR code perform an automatic checkin for a location on Yelp or Foursquare. Reward event attendees with a code that will help them earn Foursquare “Swarm” badges and other location or event-specific happenings.

BONUS – 11. Be sure to follow up.

Once someone has scanned your code, it’s easy enough to use any number of systems (afflink) to invite them to sign up for your list or enter their mobile number to keep up to date on future happenings. Not all will take advantage of this, but the 5% that do will be loyal enough to be worth communicating with in future.

I’ve often said that it is our duty as entrepreneurial publishers to hold ourselves to a higher standard. Like our Mothers in the 1960′s and 1970′s, we are paving the road for those who come after us. If we make eBooks and entrepreneurial publishing look cheap, unprofessional, or just plain awful, what are we doing to the next generation?

Here are the mistakes I see all the time that make me crazy.

1. We seek out the ugliest possible cover design.

Please, I’m begging you, hire a designer. A professional. A person that has done this before. A person with training. Have them do a few different samples (not complete designs) and run them past your creative circle. Remember, you’re looking for readability, a graphic theme that clearly states the book’s intent, and no half-faded images. And remember, NO CREEPY FONTS. I will find you.

2. We don’t make use of affiliate marketing.

These things don’t sell themselves, people. I always endorse a self-operated affiliate program first, but if your book is on Amazon, set yourself up as an Amazon affiliate. Using their simple automated system, create banner ads and other affiliate links for your own products. Push these links out through your Twitter stream, your Facebook page, your podcasts, your iTunes content, your blog, your charitable fundraising connections, your reviews, your classes, your signage, on your business cards, your newsletter, etc. Be a little pushy. (But not too much.) Create a URL that you can promote that links directly to a page with your own products. (See the next post for how to do that.)

3. We think we’re going to make $120,000 a month.

Around these parts, here on Vancouver Island, there was a story about a woman in Cedar, BC, that did over $120k per month in nothing but Kindle eBooks. While I doubt the truth of that, even if it was the case, she doesn’t do that in her sleep. She’s working – probably really, really hard. Or at least, really, really consistently. She runs it like a business, which means she has specific things she does over and over again, and on a predictable basis. She meets deadlines and hires help. And, we’re not talking about one eBook. We’re probably talking about hundreds – possibly thousands. So, until you’ve gone through the ramp-up phase, don’t expect to be buying anything more than a Friday night round at the pub with eBook revenue.

4. We don’t get off our high horse.

I not too proud to know I’m not a literary giant. I make my money writing marketing stuff, for the most part. I’m a small fish in a massive ocean, but I work it. I have no qualms about promoting my stuff when it’s appropriate (vs. when I would just be harassing people).I consider most of what I do as a writer is marketing work, not great writing. No, my mom doesn’t think I do a very good job on some of it. But I know that I’m meeting the objectives of my clients. I don’t write romances or the next Great Gatsby or children’s lit, because although that sort of lit comes into my house on a daily basis, I have no illusions about myself as some great fiction writer or novelist. Yes, it would be nice to make my living doing that, but I still have the screenplays in the bottom drawer, and the novel that I peck away at when I can. It’s more like an extremely enjoyable hobby. And even if I did ever offer anything like that for sale, I wouldn’t have any snobbery about where I placed ads, or where I was “represented”. I’m here to sell. Show me the money.

5. We don’t write another book.

I have recently completed eBook number 155. That sounds like a lot. I can tell you, it feels like even more. Many of them probably don’t get read, like, ever. But I am not offended by this. They are often given away as free reports or client gifts. Remember the volume principle: one book makes $1 a day. Ten books make $10 a day. And so on. The eBook business is a template business – you do the same thing over and over again. There is an expression in the book business: the second book takes 1/10th of the time to create and makes you 10 times the money. In eBooks, it might be 100 times the money.

Plus, I now have a reputation. I can write almost anything, because what I am is a good Technical Writer – I specialize in breaking down complex topics and making them easy to understand. I’ve proven my template, and it works to meet my clients’ objectives. They won’t always pay for originality, but they will pay for what makes them money.

Topics that I’ve researched and then written include WWII weaponry, high-speed Italian cars, and ancient Egyptian enbalming techniques. But most of it is things like how you can buy stocks, how to get a mortgage as a single mother with no money, how you can sell a business in Illinois, how you can buy a house in Mexico, how you can amalgamate all your debts with a second mortgage, how to start a business in Nevada, and other incredibly dry topics that make my hands shake when I think about them. But, it’s about continuity. I get the work regularly because I’ve done it before.

The eBook business is about business – not always about literature. It’s about creating a community about your book. It’s about connecting through your marketing, not just pushing, pushing, and pushing. We all make mistakes – I discover new ones every day that I’m making – but taking things in perspective helps me stay grounded and keep working. “Just keep writing, just keep writing, just keep writing…”

Ad Age does a daily rank of the world’s 150 top marketing blogs. Here are my faves off that list, and why.

The daily list is at: http://adage.com/power150/. I read several of them regularly, although I don’t read any of them daily. My list of favourites – in the order they are found on the AdAge list – includes;

- Seth’s Blog: Seth Godin, the sexiest head in marketing, has daily blog posts that are short, to-the-point, and don’t waste time. Inspirational.

- Chris Brogan: Also sexy, but different. I’ve heard Brogan speak at various conferences, and he’s a real, down-to-earth guy with stuff that works. Simple.

- CopyBlogger: Brian Clark talks about words that sell, and why. He’s a WordPress advocate, and his posts are uncomplicated and explanatory. Interesting.

- JohnChow.com: I love him for so much more than being Canadian. John is a racehorse in the world of marketing; sleek and fast. Aggressive.

- ShoeMoney.com: Love this guy’s backstory. A real Basement Techie, all grown up. An eager and hardworking guy with great advice. Funny.

- ProBlogger.net: Darren Rowse has plenty of guest bloggers on his site, all about blogging for money. Specific and technical. Aussie.

- JoelComm.com: If you want to learn about how to use ClickBank or AdSense, this is the guy. Believable and trustworthy. Sensible.

- ChrisG.com: Garrett’s generous new media and WordPress blog fills a gap that others have missed. Smart, understandable, and practical. Clever.

I’m sure there are others just as worthy, but these are the guys on that list that I read regularly. I notice that Michelle MacPhearson’s blog and Frank Kern’s variety of crazy sites have missed the list entirely, which is a real shame. Both are also great folks worth following.

Image from Copyblogger.com

This is a great post from Copyblogger, which if you don’t already read, you should be. Founder Brian Clark is a real smartie, and he’s always got great stuff.

When he talks in #2 about not using a standard page from within WordPress, don’t forget that you can remove the sidebars from any WordPress page and still use that as a landing page. I do it all the time, and it’s very simple to have a theme designer help you with a few brief keyboard strokes that will simply create another page template.

Brian often has clever and brief tips that are extremely useful, and you can follow him on Twitter as @copyblogger.

I really like Chris Garret’s honest comments in this article about his experiences with affiliate marketing. While he talks about it more from the standpoint of running ads for someone else’s product, rather than having an affiliate program for your own products, he gives encouraging advice that mirrors my own.
Pay special attention to his remarks about mistakes that he made while starting up: as a product owner with your own affiliate program, you can use quality documentation (good written instructions) to make it easier for your affiliates, build their trust, and help them to avoid potholes.

Jill Exler is a Mum, Author, and Entrepreneur who is really hitting the streets with her tool for self-published Authors, Jexbo.com.

Jill’s smile isn’t the only bright thing about her. Jexbo only takes 5% for any self-pubs that list their books on her site, as compared to (ultimately) over 50%, depending on the variety of services available for Authors. Jill created the site herself after stuggling with her own self-publishing issues.

I love that Jill took things into her own hands, and that she’s kept her business model so simple. Her service is complemented by an interview series (Hey Jill! I’m available!) and a newsletter aimed at self-pubs. It’s all about helping self-pubs advance their businesses.

Jill takes things seriously, and she doesn’t mess around. You can follow her on Twitter at http://twitter.com/jexbo. What a clever cookie.

I’m heading to BlogWorld Expo (#BWE10) this week, this year to focus on podcast and blog syndication. I’ll be live tweeting (@peggyrichardson) from the conference, including a mixed bag of speakers and conference sessions.

Last year, I had a similar mission, to learn about video blogging. But this year, having changed some of my podcasting approach to be more spontaneous and less edited, I’m now eager to learn more details about things like syndicating my podcasts, expanding my audio podcasting efforts, and learning more about the relationship between blog content and the various types of RSS syndication.

This year, BWE has slightly changed their approach as well. They are now the largest social media conference, and they’re actively promoting the social media aspect of the show. The speaker list reflects this, and @AngelaCrocker will also be livetweeting from the sessions. She and I often have different takes on these issues, so it may be of interest to compare her notes to mine. We may be in man of the same sessions, or we may not.

If you have any questions or things you’d like me to explore while I’m there, feel free to ask, and I’ll do my best to answer your queries.

If you’re also attending, please introduce yourself! I’ll be the tall geeky chick hanging around with the other tall and slightly-less-geeky chick, @AngelaCrocker, one of my fellow @TheBookBroads.

Tweet you later!

This past weekend, I attended two events. Friday was #bcvan10, or BookCamp Vancouver, and Sunday was #smcv10, or Social Media Camp Victoria. Both events made quite an impression on me.

Here’s a bulleted list of what I learned at Social Media Camp and BookCamp. (I’m too tired to turn my notes into prose.)

1. I need to leave the house more often. (So much for the glamorous benefits of being self-employed.)
2. Book publishers are trying really hard to succeed in the area of eBooks. Some are fighting the ePub revolution tooth and nail, but many houses are working to convert entire back catalogues to ePub format. The problem is, they’re spending far, far too much money to do it. Their methodology for this needs serious re-examination.
3. Social media ROI is measurable after all – it’s not just about karma. Correlating the relationship between tweets and visits to my blog is easy. Visits to my blog has a direct relationship to new client intake. (But don’t mess with karma, regardless.)
4. I’m not the only one who wants to know the real people behind my social media connections. People can build a certain amount of trust online, and that’s accomplished best with video (I know that from personal experience – nobody said it this weekend) but meeting people in the real world is what closes the deal.
5. My personal understanding of the way SEO and social media work together was not fantasy – it was bang on. (Blog post or white paper forthcoming.)
6. I think I’m going to re-issue a number of the eBooks I’ve created under various pseudonyms with my real name slapped on the front. Re-brand, re-market.
7. People trying to self-publish fiction need a whole new way of connecting and doing business. I hope that some of the people I met on Friday at BookCamp have a chance soon to attend Social Media Camp. Everyone in that business is either lost, frustrated, or slowly going broke. It’s crazy. Non-fiction has it much easier, but there’s a reason I don’t do fiction. It’s just sooooo hard.
8. It was very encouraging on Friday to hear that so many people are on the eBook bandwagon. I had serious concerns about being the naughty eBook girl in a room full of hardcover lovers. (Which I still am, by the way.) But instead, I felt encouraged and optimistic about the relationship between eBooks and traditional publishing houses, for the very first time. Many companies might survive, including ones that only a year ago had self-prophesied their doom.
9. I need to be much more consistent about my own application of social media. My Klout rating had dropped to *6* from 24. But, after today, it’s now up to 35. @meganberry was right – it’s not about the number of followers.
10. This is going to be a crazy next three months.

And one more thing: #11. Affiliate marketing is still the big pothole that I see missing from both the book marketing picture and the social media picture. (Document of some sort forthcoming.)

Cool people I met, connected with, or otherwise admire from this weekend:

- http://twitter.com/unmarketing (Scott Stratten, Keynote at #SMCV10)
- http://twitter.com/julien (Julien Smith, Keynote at #SMCV10)
- http://twitter.com/jmaxsfu (John Maxwell, Professor at SFU, co-organizer of #bcvan10, eBook advocate)
- http://twitter.com/justyn (Justyn Howard, Speaker at #SMCV10)
- http://twitter.com/brendonjwilson (Speaker at #bcvan10)
- http://twitter.com/raincoaster (Lorraine Murphy, Speaker at #SMCV10)
-  http://twitter.com/Kathleen_Fraser (Speaker at #bcvan10 and Mpubber)
- http://twitter.com/stitchtowhere (Cynara Geissler, Speaker with Kathleen at #bcvan10)
- http://twitter.com/seancranbury (Host of Books on the Radio, guy with camera, co-organizer of #bcvan10, Mpubber)
- http://twitter.com/daveohoots (Marketing Dude for Hootsuite.com and Speaker at #smcv10)
- http://twitter.com/tpholmes (co-organizer of #smcv10)
- http://twitter.com/meganberry (Marketing Manager for Klout.com and Speaker at #smcv10)
- http://twitter.com/somisguided (Monique Trottier, Social Media chick and consultant, co-organizer of #bcvan10)

I’m super proud to be speaking at this year’s The Word On The Street Festival in Vancouver, BC. On Sunday, September 26th, the other two Book Broads and I will be hosting a FREE panel titled “Build it and they will come – NAH!” It’s all about book marketing, publicity, and generally being in people’s faces.

The description of our talk goes something like this: “Many writers assume once the book is complete, it will sell itself, right? Wrong. No matter the method of publication — traditionally published, entrepreneurially published, or electronically published — the onus of promotion falls on the author. The Book Broads offer practical advice for writers (published or not) to raise their profiles, extend their reach and build their fan base.
Join Angela Crocker, Kimberly Plumley, and Peggy Richardson as they take the sting out of the overwhelming prospect of media interviews, blog posts, Facebook updates, podcasting, and so much more.”

Queue up early! We start at 1:45pm downstairs in the Peter Kaye room of the main branch of the Vancouver Public Library. (Yeah, that building that looks like the Roman Colloseum.)

See you there!

I’ll be speaking with the other two Book Broads on Sept. 25th for the Editor’s Association of Canada (Editors.ca), about Creating and Editing Social Content, from 10am to 4pm at SFU’s Harbour Centre Campus, in downtown Vancouver. George Plumley, the Author of WordPress 24 Hour Trainer will be joining us to talk about WordPress, the world’s most widely-used blogging platform and content management system. (And the platform upon which this blog you’re reading is built.)

The focus of our talk is about creating that which really drives social media: CONTENT. Without loyalty to platform, we’ll talk about various platforms and their advantages and disadvantages, including blogging, FaceBook, Twitter, LinkedIn and many many others. We’ll send you away with some fast tools that you can put to use right away, and of course, some chocolate.

Early Bird pricing ends Sept. 14th, $100 for Members of the EAC, and $160 for non-Members. Click here to register.