I’ve spent the last year working with a firm here in the US, doing research and application development related to the use of QR codes for marketing. As a writer, I’m always on the lookout for how everything I encounter relates to information marketing, and I’ve summarized here some points that Authors in particular should find stimulating.

1. You can’t ignore it for much longer.

As tablets and smartphones capable of scanning QR codes expand to fill more than 53% of the mobile market, you have yet another avenue through which to connect to readers. If you have a book going to print in the next few weeks or months, be sure to put a QR code on the cover. If you haven’t yet decided to what you want that code to link, have no fear: just link it to a page on your current domain, such as mybook.com/qr. Then, when your’e ready, place the content at that URL.

2. Elevate your QR content.

In my don’t-call-it-humble opinion, the biggest mistake that seems to be made with QR codes overall is that they are only used to link to existing content that can be found any old way, regardless of whether someone has the code or not. Reward QR users with something extra-special, such as a video message from you that is not directly linked to from any other part of your blog, or a secondary version of your book trailer. Think of it as more than just an easy way to funnel people into what you already have.

3. Realize that most people will look at your stuff on a phone, not necessarily a tablet.

If you link to a video, be sure that it formats for a cell phone appropriately. (YouTube.com can link to an unlisted video and adjust automatically, no matter what viewers use to see it.) If you link to a page on a website, be sure it’s not a gigantic graphic, text formatted as images, etc., that will all look awful on a phone.  Make all text re-flowable, and all images self-adjusting.

4. Don’t have just one code.

Let’s assume that you’ve integrated QR codes as part of your wholistic marketing strategy. That should mean that you have a code on your business card that links to your “About me” page on your blog, and one on your book cover that links directly to information about the book itself, more in the series, extra information about the same vein of content, or perhaps an invitation to receive special extra content, one on your posters advertising book signings might link to an intro to the book, you as an author, and confirmed details about the event itself, with an easy link to put that event into their calendar. Each code can be context-sensitive and detailed.

5. Don’t expect people to buy your book from a QR code.

But do expect them to want to learn more about you, the book, your other titles, etc. If this is the first time they’re hearing about you, be sure you woo them appropriately first. As per #4, one of the codes in your arsenal should lead directly to a buy-it-now page, but be sure to offer more than that up front.

6. Don’t isolate the code.

Be sure that the code is presented in a way that lets the user know what to expect when they scan it – are they going to a contact page about you? Then be sure to tell them that. Are they going to buy tickets to your event? Are they going to see some exclusive content? A video? Be sure to give them a headsup, so that they are not only more interested in scanning, but also not worried about being spammed, getting a virus from a disreputable vendor, etc.

7. Expect more from your scanners.

It might not be a far-off assumption that people who own a smartphone and know enough to use a QR code are in that sweet spot group of consumers: 25-45 year olds with disposable income and a higher education. They might want complex content, that is well thought-out and implemented. Chances are, they will reward those extra efforts you make to entertain and challenge them with more money spent on your stuff. Give more to get more.

8. Don’t link directly to a file download.

Since users might access this from a phone, they are going to hate it if they scan a code only to see a PDF trying to suck up their entire data plan inside 2 minutes. Link to a page first, and give them an option.

9. Include social info on QR landing pages.

Once people scan the code, make it extremely easy for them to share what they’ve discovered, by including “Tweet this” and “Share on Facebook” links on that page.

10. Think in terms of space, not just time.

Mobile users might find it helpful to have a QR code perform an automatic checkin for a location on Yelp or Foursquare. Reward event attendees with a code that will help them earn Foursquare “Swarm” badges and other location or event-specific happenings.

BONUS – 11. Be sure to follow up.

Once someone has scanned your code, it’s easy enough to use any number of systems (afflink) to invite them to sign up for your list or enter their mobile number to keep up to date on future happenings. Not all will take advantage of this, but the 5% that do will be loyal enough to be worth communicating with in future.

Las Vegas is an exciting town for musicians, performers, and artists of all types. But there’s one gap: writers. While there are several large writing groups in the area, I noticed that there doesn’t seem to be much support for eBook creators. So, I started a local group here that will meet a couple of times a month and provide coaching and support.

Why not join us? You can register for the group in general, and specific meetings at: http://www.meetup.com/eBook-Creators-of-Las-Vegas/. I sure hope you’ll come out to a meeting!

(Super secret spoiler: I’ve also got a new audio product on the way that I’ll be sharing with Members of this group first…)

I’m proud to be sponsoring several events in Nanaimo, BC throughout November, and into December, for the international NaNoWriMo competition.

If you’re in the Nanaimo, BC area, please come out and join us for one of the events listed here, at Meetup.com.

We’d love to meet you!

I’m heading to BlogWorld Expo (#BWE10) this week, this year to focus on podcast and blog syndication. I’ll be live tweeting (@peggyrichardson) from the conference, including a mixed bag of speakers and conference sessions.

Last year, I had a similar mission, to learn about video blogging. But this year, having changed some of my podcasting approach to be more spontaneous and less edited, I’m now eager to learn more details about things like syndicating my podcasts, expanding my audio podcasting efforts, and learning more about the relationship between blog content and the various types of RSS syndication.

This year, BWE has slightly changed their approach as well. They are now the largest social media conference, and they’re actively promoting the social media aspect of the show. The speaker list reflects this, and @AngelaCrocker will also be livetweeting from the sessions. She and I often have different takes on these issues, so it may be of interest to compare her notes to mine. We may be in man of the same sessions, or we may not.

If you have any questions or things you’d like me to explore while I’m there, feel free to ask, and I’ll do my best to answer your queries.

If you’re also attending, please introduce yourself! I’ll be the tall geeky chick hanging around with the other tall and slightly-less-geeky chick, @AngelaCrocker, one of my fellow @TheBookBroads.

Tweet you later!

This past weekend, I attended two events. Friday was #bcvan10, or BookCamp Vancouver, and Sunday was #smcv10, or Social Media Camp Victoria. Both events made quite an impression on me.

Here’s a bulleted list of what I learned at Social Media Camp and BookCamp. (I’m too tired to turn my notes into prose.)

1. I need to leave the house more often. (So much for the glamorous benefits of being self-employed.)
2. Book publishers are trying really hard to succeed in the area of eBooks. Some are fighting the ePub revolution tooth and nail, but many houses are working to convert entire back catalogues to ePub format. The problem is, they’re spending far, far too much money to do it. Their methodology for this needs serious re-examination.
3. Social media ROI is measurable after all – it’s not just about karma. Correlating the relationship between tweets and visits to my blog is easy. Visits to my blog has a direct relationship to new client intake. (But don’t mess with karma, regardless.)
4. I’m not the only one who wants to know the real people behind my social media connections. People can build a certain amount of trust online, and that’s accomplished best with video (I know that from personal experience – nobody said it this weekend) but meeting people in the real world is what closes the deal.
5. My personal understanding of the way SEO and social media work together was not fantasy – it was bang on. (Blog post or white paper forthcoming.)
6. I think I’m going to re-issue a number of the eBooks I’ve created under various pseudonyms with my real name slapped on the front. Re-brand, re-market.
7. People trying to self-publish fiction need a whole new way of connecting and doing business. I hope that some of the people I met on Friday at BookCamp have a chance soon to attend Social Media Camp. Everyone in that business is either lost, frustrated, or slowly going broke. It’s crazy. Non-fiction has it much easier, but there’s a reason I don’t do fiction. It’s just sooooo hard.
8. It was very encouraging on Friday to hear that so many people are on the eBook bandwagon. I had serious concerns about being the naughty eBook girl in a room full of hardcover lovers. (Which I still am, by the way.) But instead, I felt encouraged and optimistic about the relationship between eBooks and traditional publishing houses, for the very first time. Many companies might survive, including ones that only a year ago had self-prophesied their doom.
9. I need to be much more consistent about my own application of social media. My Klout rating had dropped to *6* from 24. But, after today, it’s now up to 35. @meganberry was right – it’s not about the number of followers.
10. This is going to be a crazy next three months.

And one more thing: #11. Affiliate marketing is still the big pothole that I see missing from both the book marketing picture and the social media picture. (Document of some sort forthcoming.)

Cool people I met, connected with, or otherwise admire from this weekend:

- http://twitter.com/unmarketing (Scott Stratten, Keynote at #SMCV10)
- http://twitter.com/julien (Julien Smith, Keynote at #SMCV10)
- http://twitter.com/jmaxsfu (John Maxwell, Professor at SFU, co-organizer of #bcvan10, eBook advocate)
- http://twitter.com/justyn (Justyn Howard, Speaker at #SMCV10)
- http://twitter.com/brendonjwilson (Speaker at #bcvan10)
- http://twitter.com/raincoaster (Lorraine Murphy, Speaker at #SMCV10)
-  http://twitter.com/Kathleen_Fraser (Speaker at #bcvan10 and Mpubber)
- http://twitter.com/stitchtowhere (Cynara Geissler, Speaker with Kathleen at #bcvan10)
- http://twitter.com/seancranbury (Host of Books on the Radio, guy with camera, co-organizer of #bcvan10, Mpubber)
- http://twitter.com/daveohoots (Marketing Dude for Hootsuite.com and Speaker at #smcv10)
- http://twitter.com/tpholmes (co-organizer of #smcv10)
- http://twitter.com/meganberry (Marketing Manager for Klout.com and Speaker at #smcv10)
- http://twitter.com/somisguided (Monique Trottier, Social Media chick and consultant, co-organizer of #bcvan10)

I’m super proud to be speaking at this year’s The Word On The Street Festival in Vancouver, BC. On Sunday, September 26th, the other two Book Broads and I will be hosting a FREE panel titled “Build it and they will come – NAH!” It’s all about book marketing, publicity, and generally being in people’s faces.

The description of our talk goes something like this: “Many writers assume once the book is complete, it will sell itself, right? Wrong. No matter the method of publication — traditionally published, entrepreneurially published, or electronically published — the onus of promotion falls on the author. The Book Broads offer practical advice for writers (published or not) to raise their profiles, extend their reach and build their fan base.
Join Angela Crocker, Kimberly Plumley, and Peggy Richardson as they take the sting out of the overwhelming prospect of media interviews, blog posts, Facebook updates, podcasting, and so much more.”

Queue up early! We start at 1:45pm downstairs in the Peter Kaye room of the main branch of the Vancouver Public Library. (Yeah, that building that looks like the Roman Colloseum.)

See you there!

I’ll be speaking with the other two Book Broads on Sept. 25th for the Editor’s Association of Canada (Editors.ca), about Creating and Editing Social Content, from 10am to 4pm at SFU’s Harbour Centre Campus, in downtown Vancouver. George Plumley, the Author of WordPress 24 Hour Trainer will be joining us to talk about WordPress, the world’s most widely-used blogging platform and content management system. (And the platform upon which this blog you’re reading is built.)

The focus of our talk is about creating that which really drives social media: CONTENT. Without loyalty to platform, we’ll talk about various platforms and their advantages and disadvantages, including blogging, FaceBook, Twitter, LinkedIn and many many others. We’ll send you away with some fast tools that you can put to use right away, and of course, some chocolate.

Early Bird pricing ends Sept. 14th, $100 for Members of the EAC, and $160 for non-Members. Click here to register.

I had a great time this year at the Northern Voice conference. The conference was full of incredible people, including Cathy Browne, Kimli, and Rob Cottingham, but there was one other presenter that really stood out for me.

Steffani Cameron’s (@smuttysteff on Twitter) talk about How To Screw Up Your Personal Blog was inspiring, and not just because the content was so personal. Her shoot-from-the hip style of presentation was refreshing and real. She had no overhead slides, and we were able to solely focus on her voice, her story, and her cautionary tale. I felt a familiarity so many times during that talk that it made me rack my brain for where I must have met her before, but of course I hadn’t. Her story is just one that many of us can relate to.

Steffani is a great example of what this conference is all about. Occasional Accountant by day, and sex blogger by night, she is a creator of great content, and her content is created mostly for the sheer joy of creating it.  How different from all the techy and marketing conferences that I’ve been to lately: somebody who actually lets the content drive the blog. That is what Northern Voice is all about, and the importance of Story in blogging was once again brought home to me in a way that was moving and meaningful. Steffani is a normal person who happens to also be a great writer, and that great writer happens to blog about sex. She identifies as a blogger first, and by her topic second, which I loved about her.

When I asked her about all of my writing under a pseudonym, she responded, “Peggy, look at your hair. Who do you think you’re kidding?” Her honesty about her topic has gotten her into hot water with conservative religious bosses and snarky co-workers, but as she so rightly said, “Bloggers have to stop worrying about who they’re going to offend…” and “It’s our job to create great content, and other people’s job to just get over it.” She brushed off the applause to these comments, but really, she was the only one that talked about her failures in such an unprogrammed, clear and unapologetic way.

Steffani, please come back next year. Organizers of Northern Voice, if she doesn’t volunteer, please make her come back.

I’ll be speaking at Northern Voice (#nv10) this weekend in Vancouver, Canada. This is the Canadian personal blogging and social media conference that’s now in its’ sixth year, and is being held at the Life Sciences Centre out at UBC.

I’m very proud to be co-presenting with Angela Crocker and Kim Plumley as The Book Broads. The title of our talk is “Flog Your Blog“, which is all about how to turn your blog into a book. The talk is scheduled for 1:45pm on Saturday May 8th, in room 1510. (That’s a bigger room than we were originally scheduled to use.)

Topics we’ll cover include;

- traditional publishing vs. self-publishing
- how to tell if your blog is a good candidate for publishing
- examples of bloggers who’ve successfully turned their blogs into books
- what *not* to do to turn your blog into a book
- how to use social media in conjunction with traditional publicity to help market your book
- how to choose the right options for various types of publishing
- eBooks vs. print books (and other options you may not have considered)
- how to market your book long before it’s published
- what the real job of a successful Author is
- your first, second and third steps to get it happening

I’ll be following up this session with my workshop on June 19th in Langley (near Vancouver, Canada), the eBook Jumpstart: http://ebookjumpstartlangley.eventbrite.com/.

Hope to see you all there!

Well, NaNoWriMo (National Novel Writing Month online writing contest) is over for another year.  I didn’t reach my goal of 50,000 words either, but if like me, your goal was not to just push out junk, you’re in good company.

Check out this post from MenWithPens.ca about what it means to write something that you can build from, and why it’s OK if you can’t pump out a decent 50,000 word novel in 30 days.

I’m ready to try again for next year. November is always busy, but perhaps by this time next year, I’ll have finished this years’ novel.