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The Word On The Street – Here I Come!

September 14th, 2010 . by Peggy

I’m super proud to be speaking at this year’s The Word On The Street Festival in Vancouver, BC. On Sunday, September 26th, the other two Book Broads and I will be hosting a FREE panel titled “Build it and they will come – NAH!” It’s all about book marketing, publicity, and generally being in people’s faces.

The description of our talk goes something like this: “Many writers assume once the book is complete, it will sell itself, right? Wrong. No matter the method of publication — traditionally published, entrepreneurially published, or electronically published — the onus of promotion falls on the author. The Book Broads offer practical advice for writers (published or not) to raise their profiles, extend their reach and build their fan base.
Join Angela Crocker, Kimberly Plumley, and Peggy Richardson as they take the sting out of the overwhelming prospect of media interviews, blog posts, Facebook updates, podcasting, and so much more.”

Queue up early! We start at 1:45pm downstairs in the Peter Kaye room of the main branch of the Vancouver Public Library. (Yeah, that building that looks like the Roman Colloseum.)

See you there!

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I’m speaking at the Editors’ Association of Canada on Sept. 25th

September 8th, 2010 . by Peggy

I’ll be speaking with the other two Book Broads on Sept. 25th for the Editor’s Association of Canada (Editors.ca), about Creating and Editing Social Content, from 10am to 4pm at SFU’s Harbour Centre Campus, in downtown Vancouver. George Plumley, the Author of WordPress 24 Hour Trainer will be joining us to talk about WordPress, the world’s most widely-used blogging platform and content management system. (And the platform upon which this blog you’re reading is built.)

The focus of our talk is about creating that which really drives social media: CONTENT. Without loyalty to platform, we’ll talk about various platforms and their advantages and disadvantages, including blogging, FaceBook, Twitter, LinkedIn and many many others. We’ll send you away with some fast tools that you can put to use right away, and of course, some chocolate.

Early Bird pricing ends Sept. 14th, $100 for Members of the EAC, and $160 for non-Members. Click here to register.

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I’m Speaking at Northern Voice This Weekend #nv10

May 5th, 2010 . by Peggy

I’ll be speaking at Northern Voice (#nv10) this weekend in Vancouver, Canada. This is the Canadian personal blogging and social media conference that’s now in its’ sixth year, and is being held at the Life Sciences Centre out at UBC.

I’m very proud to be co-presenting with Angela Crocker and Kim Plumley as The Book Broads. The title of our talk is “Flog Your Blog“, which is all about how to turn your blog into a book. The talk is scheduled for 1:45pm on Saturday May 8th, in room 1510. (That’s a bigger room than we were originally scheduled to use.)

Topics we’ll cover include;

- traditional publishing vs. self-publishing
- how to tell if your blog is a good candidate for publishing
- examples of bloggers who’ve successfully turned their blogs into books
- what *not* to do to turn your blog into a book
- how to use social media in conjunction with traditional publicity to help market your book
- how to choose the right options for various types of publishing
- eBooks vs. print books (and other options you may not have considered)
- how to market your book long before it’s published
- what the real job of a successful Author is
- your first, second and third steps to get it happening

I’ll be following up this session with my workshop on June 19th in Langley (near Vancouver, Canada), the eBook Jumpstart: http://ebookjumpstartlangley.eventbrite.com/.

Hope to see you all there!

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Google Alerts For Small Biz

April 12th, 2010 . by Peggy

Before undertaking any marketing or product creation activity, be sure to setup some free Google Alerts on your business. You may be shocked at what you can discover.

Google Alerts is a free tool provided by Google. The Google search engine is constantly indexing new content all over the web, including content that is directly about you, your company, your name, your competition, your industry, etc. Essentially, this service alerts you by email when any of your chosen key words or phrases appear in their gigantic index of fresh content on the web.

Google Alerts makes fast work of;

- monitoring your brand

- gauging the success of your current marketing efforts

- researching the visibility of key figures/companies in your industry

- watching out for new trends in your market

- being the first to know of major news in a specific area (and then being the first one to re-break that  to your own sub-market!)

Note that Alerts are not a report that people are searching for you – it just means that you’ve been indexed. When people search for those same words and phrases in the Google search engine, only the content that has been indexed will appear in the search results. If you have a website to promote, being indexed is a very good thing – it means your content is easily available to those searching for you.

Google Alerts is selective, in that it will only alert you of fresh content, or rather, content that has recently come to the attention of the index. The more often you update your content, the more you will appear in Google Alerts for the key words and phrases contained in your content. Google’s index prioritizes content with certain characteristics, such as video over text content, and content from sources that are reliably updated on a regular basis. This is part of what forms the mystery of “who gets ranked highest” on Google search results. You can also choose to only find content from blogs, news, video, or other options. (I always choose ‘comprehensive’ so I hear about everything.)

Let’s say that you’ve already performed a good keyword exercise for your business, so you know what words and phrases you want to be associated with. By entering of them into Google as an Alert, you will be notified by email when any fresh content comes up with those words.

I’d also be sure to add;

- your company name,

- your very own name,

- the city or location of your business,

- the names of your competition,

- any applicable industry terms, even if they’re not in your list of marketing keywords because they’re considered “buzzwords” or “insider talk”

Small business can especially benefit from Alerts, because it can be used to filter quite a bit of content very quickly, leaving only local or other highly-specific content available for you.

Before developing any sort of product, try entering some keywords related to the project into Alerts, as part of your product and market research. Monitor it for a couple of weeks and see what comes up. Witness what people are talking about, what their needs are in your niche, and if you have any competition. Is this a busy market? Are people really talking about your niche? Are they using alternate language to talk about you and your niche? Do you need to shift your focus to meet their needs?

Another important discrimination to make is where the conversations are already happening. We all know that rather than trying to get customers to come to us, we should find where the customers already are, and go to them in their own backyard. Alerts can help significantly with this, as it will make a distinction between Twitter entries, FaceBook comments or groups, bloggers talking about the product, news outlets, or other locations. Is one happening more often than another? If there are plenty of bloggers talking about your niche, but no news outlets, then publicize your product by approaching bloggers rather than approaching traditional media. If people are tweeting about your niche, but nothing’s happening elsewhere, don’t bother to write articles – get tweeting!

Overall, Google Alerts is more than just about knowing who’s talking about you; it’s also about knowing what they’re saying, and where, so that you can jump in and join the conversation.

Want to witness the power of this first hand? Try setting up an Alert for “Justin Bieber” – you’ll soon see what I’m talking about, whether you want to know about teen pop stars, or not!

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Video Marketing Tips For Small Biz

April 10th, 2010 . by Peggy

I’ve been saying for some time now that if you don’t start to take video seriously as a major marketing/educational medium, you and your book or other business are toast.

In this article on Biznik.com, Contributor Michael Shuett (who works with a video production company in Washington State) clearly states it yet again. “Being without a professional video will soon be equivalent to not having a website; it will be as necessary as it used to be to have a listing in the Yellow Pages.”

Shuett offers statistics from the Unica State of Marketing 2010 study, which clearly demonstrates that most organizations intend to use video (especially in mobile social media content) this year as part of their marketing strategies. We have known for some time that search results always favour video content over any other content, including text, blog updates, and even audio.

The big obstacle for most of us? We freak out when someone suggests that we should be on camera. I also have a face made for radio, but I still get up there and do video regularly. Consider these options for freaked-out video creators;

  • Narrate A Slide Show: This is the least threatening and easiest way to start with video. If you do any sort of speaking or teaching, a good first video exercise might be to take one of your training sessions and simply narrate it while you flip through your slides. This way, only your voice is present, and people will see your presentation, not your face. You can use a variety of tools to create this, including Jing (free) and/or Camtasia (not so free).
  • Prioritize Audio Quality: Use a good quality microphone – sound quality is essential. You can get away with crappy lighting and bad photography if people can still hear your message, but if they can’t hear you, they stop watching. A headset is my preference, and seems to get the best results, partly because it’s maintained at a steady distance from my mouth at all times and doesn’t move around. However, I recognize that this can make you look like you’re trying to launch a space shuttle. If you’d prefer a handheld (and there are cases where I prefer a handheld – see a future post about that) you can get away with a surprisingly affordable one. I paid about $160 US for my headset a couple of years ago (here’s a link to something similar – very comfortable, as I wear these a lot) and about $35 for my handheld (including shipping) on eBay. Test everything before you start shooting. (Best tip: be sure the microphone switch is turned to the ‘on’ position. No joke – I’ve done it.)
  • Do It Yourself: Although Shuett suggests that video should be professionally-produced or nothing, I must say that I disagree. Video created on-the-fly with a gritty home-grown quality can provoke a better response than professional quality. I mean really, who trusts a script? (You can always tell when it’s a script and someone’s reading from a cue card.) It’s so easy to just sit in front of your webcam and make a fast recording. I’ve even created video while driving. (Safely and legally, I swear.) Homegrown is better than nothing.
  • Use YouTube’s Natural SEO Benefits: The overwhelming majority of video viewed on the web these days is still ultimately hosted on YouTube.com. When uploading a video there, you’ll be prompted with a variety of fields, including one specifically for keywords. (Be sure to do your keyword research up front.) Don’t neglect all these other fields – fill them out completely! People don’t necessarily have to find your very own website to discover you. Simply searching YouTube will help them find your video, and this will lead them back to your site, because of course, your URL is clearly present there for them to click on.
  • Don’t Edit: After the first few years dealing with editing video, I’m now really a one-take sort of girl. If I mess up seriously, I’ll re-take it, but I hate chopping in second cameras, voiceovers, etc. What a drag, and a delay to posting. I just shoot and post. I will vaguely outline what I want to say verbally before turning on the camera, but I rarely even write it down anymore. If you know your stuff, it comes easily anyway.
  • Be Funny: This is synonymous with being real, keeping it loose, etc. Boring = viewers who leave. Funny = believability. If you’re not naturally funny, don’t try to fake it, but keep it friendly at least.

Recently, for the first time, I was recognized in a crowd at a business event, because people had seen me on video. They already trusted me and my company, because they had seen me talk about their subject, and they knew my style. I’ve always said, if a fat chick in her late 30′s isn’t credible these days, who is? It’s the one thing I have going for me. (Along with good teeth.) Find out what you’ve got going for you, and use it on video.

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7 Essential Viral Video Marketing Tips

February 3rd, 2010 . by Peggy

Don’t spend valuable time creating your viral marketing video until you examine these simple-but-important tips. All of them are FREE, but essential.

If you’ve heard about video marketing, but are unsure how to really hit the streets with it, all that we’re talking about is creating a small video that helps to generate awareness and enthusiasm around your book, ebook, or other product. You can easily create videos yourself, or hire the pros to do it for you. The video is then distributed through social media channels like YouTube (and other video outlets), FaceBook, Twitter, on blogs, etc. The idea is to use the video as an automated sales device, driving buyers back directly to you or your retailers. You can read an earlier article I wrote about this subject by clicking here.

1. Display the URL on every single frame. Any simple video editing software (yes, including Windows Movie Maker) will allow you to do this in one way or another such as a simple band across the bottom of every frame that displays the URL where people can go to purchase the book.

2.Be sure you have a landing page in place before you release the video. It’s no use inviting traffic unless you have a place to drive that traffic. Simply driving traffic to your standard website is not enough – be sure that you create a page or mini-site especially designed to sell your book.

3. Keep it short and sweet. Videos with long, useless intros or dragging scenes that frustrate the viewer are wasted screen time. Chop them out. The entire video should be less than 90 seconds, and 30 seconds is ideal.

4. Include the techy stuff. In the book universe, people need to know stuff like page count, ISBN, distributors, etc. A teeny splash page at the end is enough to convey this clearly. All products have some sort of techy details, like pricing, style and size choices, etc. Be sure to give the basics for interested potential buyers.

5. Take into account multiple audiences. Authors need to direct the video at not just readers, but also booksellers, reviewers, librarians, etc. These may have many of the same needs, but including a few different details to address each of these viewers is important. This can be done carefully without diversifying too much.

6. Use humour. Who wants to watch a boring, dry, video? Unless your video is about the stress of bankruptcy or the death of a loved one, there’s always a way to use a gentle hand with a bit of a smile. Your goal is to keep them watching until the end. (And in the case of death or bankruptcy, the smile comes from the relief you provide.)

7. Don’t neglect the metadata fields. In YouTube (98% of all viral web videos are distributed by YouTube*) there are fields that you can add a description, keywords, and other behind-the-scenes stuff that gets picked up by the search engines. This is what makes the video viral – it gets found when people search. Do your keyword research and get that stuff nailed down before you even start creating the video.

See a future article very soon about keyword research, which should be the first thing you do before you even think about creating your video.

* See this additional article for similar stats and info.

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Free Books: A Viable Business Model?

December 14th, 2009 . by Peggy

The debate surrounding free content has become so heated it melts the keyboards of most Bloggers, Musicians, Visual Artists and other Creators. But does it work for Authors?

Anyone who’s published a book knows that you’re expected to give away a few things for free, including sample chapters, and of course review and publicity copies of your book. Most Authors have done free lectures in exchange for a table at the back of the room from which to sell their stuff.

But what if you gave away the entire book? All the time? To everybody?

Bloggers have been particularly frustrated by the issue of what to give away, and what to sell, at any of the conventions and gatherings I’ve been to in 2009. Most of them have written the equivalent of several books and not gained a penny from their efforts. Bloggers are getting a bit angry about this, because we’ve all seen so many promises of things like huge waves of blogging ad revenue that simply haven’t come true. In addition, people have become quite jaded by a proliferation of quality free content, and don’t seem willing to pay for information that helps them, entertains them, or even makes them money in turn.

But there are people making decent money – in fact, some making fantastic money – giving away content. How are they doing it?

According to Blogger and Podcaster Magazine, there are a few basic ways that people profit from free online content, including (for the most part) advertising, merchandise, and using the content to sell something more valuable: their consulting expertise. Like you, I was worried that this meant that if Authors wanted to learn from other industries and try giving away their books while making money in some other fashion, we might need to place completely unrelated and distracting ads alongside our books, which are now published as websites. This might work for some, but definitely not for all Authors and their creative works.

Seth Godin argues that  “…The book is a souvenir.” In the previous link, he discusses several cases where Authors – including himself, of course – who have released their books for free on the internet, are still selling paper or downloadable copies. Why? Because what people pay for is the instrument of delivery. Special leather-bound editions might only sell 250 copies, but they could sell for upwards of $250 per copy. CD’s containing eBooks, along with perhaps some bonus material, are still capable of significant digital cachet. Here’s an Author’s opportunity to partner with a graphic artist and create something elegant, beautiful, and distinctive – something irresistable.

Even 37Signals, the company who created the online project management system called Basecamp (that last one is an affiliate link), offered their ebook Getting Real for free if you read it off their website. They sell a downloadable version for $19, and a paper copy for $25. Despite offering it for free, they’ve sold over 30,000 copies of the downloadable version alone.

Examine this additional model from filmmaker Nina Paley, who created the film Sita Sings the Blues, based on the Ramayana of Valmiki. (Well, why the hell not?) Her very public accounting (see the link under her name) of the ways and how much money she’s made by not selling her film tells us something very important: this model does work, but you have to take a wholistic approach. Just one of those revenue streams is not enough – you need to present a well-rounded series of offerings.

As Paley says on her website, “There is the question of how I’ll get money from all this. My personal experience confirms audiences are generous and want to support artists. Surely there’s a way for this to happen without centrally controlling every transaction. The old business model of coercion and extortion is failing. New models are emerging, and I’m happy to be part of that. But we’re still making this up as we go along. You are free to make money with the free content of Sita Sings the Blues, and you are free to share money with me. People have been making money in Free Software for years; it’s time for Free Culture to follow. I look forward to your innovations.” (Links in previous paragraph are from Paley’s original website. I encourage you to give her money.)

Even with all the heat, I think I’m up for the challenge. Even if it melts this keyboard.

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Should I Auction Off Guy Kawasaki’s Badge?

October 17th, 2009 . by Peggy

During this evening’s closing keynote speech, there was a running gag about Kevin Pollock selling his badge to people in the crowd. I think in the end he got a nickel for it. So, after the session, I went up to Mr. Kawasaki and offered him $1 for his speaker badge, which he turned around and handed to me with his trademark big smile.

Guy was a fantastic host this evening to an incredible panel. He’s a brilliant business strategist and Author. I think this badge is worth a few bucks to contribute to the #beatcancer Twitter campaign that’s been going on this week at Blog World Expo here in Las Vegas.

What do you think? What should I do with it? Comment or tweet me.

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What I Learned from Chad Vader

October 16th, 2009 . by Peggy

Peggy with Aaron Yonda and Matt SloanHere I am posing in a very fuzzy picture with Aaron Yonda (left) and Matt Sloan, the creators of Chad Vader, the viral YouTube sensation. Sloan and Yonda’s creation is housed through their company and website, BlameSociety.net.

I was eager to hear these two speak for a variety of reasons, not the least of which is that I was extremely curious about what sort of brain could imagine a world where Darth Vader’s doppelganger is the night manager at a small grocery store in the middle of suburban America. But more importantly, I wanted to know how they did it – the real nuts and bolts.

The answer is surprisingly simple: they had an idea, found some friends to help them create it, put it up on YouTube, and then did plenty of unsophisticated marketing to get traffic to the video. It has now grown to the point where both of them can make a living at this, and although they are very frank about the fact that they’re not yet millionaires, they are also clearly excited by the attention from the film and television industries. Their next project will be one of many they currently have on the go, all of which will be bigger, but still retain the wacky edginess that is their trademark grass-roots approach loved by millions. (Yes, millions.)

Just like many internet video geeks, I have a bottom drawer full of screenplays, idea files, magazine and newspaper clippings, sketches and outlines. Coming up with the ideas is not hard for most of us, but figuring out a way to make money from the ideas is often difficult, and what Sloan and Yonda clearly demonstrated for me today is that it does not need to be difficult. We only imagine it must be.

Like most internet content, the way to make money by giving stuff away is through affiliate marketing, which is driven by traffic. Most of BlameSociety’s revenue still comes from the ads that overlay their YouTube videos. They increased their traffic by approaching other video creators and offering to partner, trade services, trade traffic, and so on. They identified key players and then wrote them personal emails asking to do things like add trailers for their videos to the backend of the other producer’s videos. They used every trick on YouTube’s cheat sheet. They created parodies of current YouTube “hits”, and then capitalized on sideways traffic. They maxed out all the basic avenues – they didn’t invent crazy systems, use cutting-edge new video distribution services, or even host their videos on any other service except YouTube. They committed to a single path, and worked it baby, worked it.

I reflect that much of what I’ve witnessed on this trip relates to taking a single brilliant idea to the max. What happens when a great idea is really given the full chance it deserves? Is given resources? Is given freedom?

I mean seriously, if someone pitched an idea to you about dressing up as Darth Vader in a rented costume and making videos at night in the local grocery store, would you really be ready to leap at that at first soundbite?

And yet, break it down: it was almost risk-free, in the sense that they made the videos themselves on a shoestring budget. There was no corporate boss or overhead to please, so by doing what they themselves thought was funny, they at least had fun making it. They learned lessons as they went. I see that as a no-possible-loss situation.

P.S. Sloan and Yonda treated us to the world premiere of episode 9 of Season 2 this afternoon. It’s the second-to-last episode planned, and trust me, you’re going to love it!

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Podcast: Freado.com and BookBuzzr.com

July 14th, 2009 . by Peggy

Here’s a quick interview with Vikram Narayan, President of Freado.com, which produces two great new promotion tools for self-publishing Authors. Think Social Marketing for Authors at high speed.

This 15-minute interview introduces Freado.com and BookBuzzr.com, which allow any Author to promote a book excerpt, promote how to buy their book, and almost any other marketing info you can think of. These tools make it easy for any blogger or website to pick up and display your book, plus, there is direct integration for social media tools like FaceBook and Twitter.

All Authors know how hard it is to drag traffic to your website, but these tools about outreach – it’s about pushing your stuff to where the people already are. As Vikram rightly says, “… marketing your book online consists of a number of small activities that need to be done regularly… making your book extract available on your blog or on your facebook profile is very basic… and this takes your book extract to where the traffic is.”

Recognizable Authors using this service include Dan Brown (Angels and Demons), Jodi Picoult (My Sister’s Keeper), and and Joel Osteen (Become a Better You).

There are some “blips” in this recording due to the long-distance phone recording, so just for reference, the friend of Vikram’s who wrote the book that inspired the project is Chetan Dhruve, and his book is titled “Why Your Boss Is Programmed to Be a Dictator: A Book for Anyone Who Has a Boss or Is a Boss”. Other success stories include Tony Eldridge’s The Samson Effect.

(Note: I say in the recording that it’s early June, 2009, but it was actually recorded this morning, July 10th, 2009. What can I say – I recently gave up caffeine.)

Enjoy!

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