Creating a special web page to sell your eBook is almost more important than the eBook itself. Here are my top landing page tips for eBooks and many other products.

Let’s define what we’re talking about: the term “landing page” refers to the single-purpose web page where potential buyers “land” when they click on an ad, a link, or a direct URL that invites them to buy your eBook or other product. A landing page can be part of a larger website/blog, or link to one, or not. But it’s just designed to do one thing: sell your book. The science of landing page design and testing is now quite sophisticated, and there are a variety of web resources on the subject. I won’t bother to link to anything here, as one search in Google for “landing page design” will bring a flood of information.

Directing web traffic to a devoted sales page has several advantages over sending users to your standard website;

1) You can direct visitors down a strict path that is engineered to do nothing but close the sale. Don’t underestimate the power of this. Certainly, you may wish to provide links to your main web presence, but good salesmanship suggests staying focused on only need to know information until buyers demonstrate additional interest by clicking or scrolling.

2) If your product takes off and sells like hotcakes, you may end up with an overloaded web server, or coping with some inevitable negative feedback. Insulate your website by keeping it separated, except for hyperlinks if you choose to provide them.

3) You can target sales niches that are outside your normal market, by slightly altering your copywriting, graphics, etc. on this page alone. Make niche buyers feel extra special by speaking directly to their specific problems.

4) You can offer partner companies custom sales pages that enhance a link between your product and someone else’s. This might relate to affiliate marketing relationships, or an important endorsement.

5) THE BEST REASON: You can use a special targeted URL for a landing page, such as TheTitleOfYourBook.com, rather than YourCompanyWebsite.com, which may have no intuitive or similar-sounding relationship to the name of your eBook. I never, ever endorse a client marketing a product for which they do not own the associated .com domain name. Click here to view my tips on how to choose great domain names, and in turn, titling your eBook.

Landing pages and the “science of conversion”, or figuring out what converts browsers into buyers, is an extremely deep topic. But we can explore a few basics here that will help to eliminate any obvious mistakes.

Top Tips for eBook Landing Pages;

1) Make a beautiful, bright and most importantly, clear “Buy it Now” button (BIN button) and put it in several places all over the page. (See below for the 4X4 Rule.) The term “Buy it Now” is obviously not the optimum sales language to use on the actual button, but when we talk about the BIN, this button is what we mean.

2) Use video. Sitting in front of your webcam is better than nothing, but if you have a home video camera, that will do an excellent job. Edit the video as per the tips in my “Video Tips” post.

3) Make sure that all text and images are high-contrast and easy to read. No flaky fonts, no greyish text on patterned backgrounds, etc. Pay attention to the heirarchy of the information you want to convey, and make that in the largest font, then the second-most important info in the second-largest font, etc.

4) Use imagery from your eBook on the website to entice readers with a bite of what’s inside. Don’t give away the farm, but pictures send a message quickly. Use them to tell the story fastest.

Nadine is the Author of “The Groove Mamma Goes Gourmet – Easy Ways to Put the Fun Back Into Entertaining”, a 28-page eBook that I created for her. Nadine created her landing page at GrooveMamma.com herself, and she did it in one evening. She sold 10 copies in the first 48 hours, before the marketing campaign had even begun. The lesson to learn here? SPEED is the name of the game.

The 4X4 Rule:

When designing your landing page, follow the “4X4 Rule”. This rule is about where you place specific items on the web page. This is based on eye-mapping testing, which tells us which parts of a web page get read more often or in priority order, and this is also based on actual split-testing of results on various landing pages.

Divide your space on the landing page into four quadrants, and put the following content in each quadrant:

Top Right: The Desired Action
Whatever you want people to do on this page, put it here. The BIN, the sign-up form, the download, the “vote now” button – whatever.

Top Left: The Story Image
An uncomplicated, clear image of the emotional story that you want buyers to understand right away should be part of some sort of banner that sits here. The photo can be overlayed with the product name or a Big Question, but keep any text really, really simple and easy to understand and read. People need to instantly GET IT and want to be or identify with what they see in the picture.

Bottom Left: The Details
Here is where you type the topics covered in the eBook, the problems addressed, the items included, the extra bonus CD’s, the incredible benefits by reading it, etc. Don’t forget to tell them what a genius you are and why anybody would want to pay to listen to your advice.

Bottom Right: The Endorsements
Here is where you put quotes from happy customers, logos from websites and magazines where your product has been featured, and links to both of those if you choose to add them, which will be super appreciated by those other sites. Be sure to get permission where appropriate.

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Here’s a quick interview with Vikram Narayan, President of Freado.com, which produces two great new promotion tools for self-publishing Authors. Think Social Marketing for Authors at high speed.

This 15-minute interview introduces Freado.com and BookBuzzr.com, which allow any Author to promote a book excerpt, promote how to buy their book, and almost any other marketing info you can think of. These tools make it easy for any blogger or website to pick up and display your book, plus, there is direct integration for social media tools like FaceBook and Twitter.

All Authors know how hard it is to drag traffic to your website, but these tools about outreach – it’s about pushing your stuff to where the people already are. As Vikram rightly says, “… marketing your book online consists of a number of small activities that need to be done regularly… making your book extract available on your blog or on your facebook profile is very basic… and this takes your book extract to where the traffic is.”

Recognizable Authors using this service include Dan Brown (Angels and Demons), Jodi Picoult (My Sister’s Keeper), and and Joel Osteen (Become a Better You).

There are some “blips” in this recording due to the long-distance phone recording, so just for reference, the friend of Vikram’s who wrote the book that inspired the project is Chetan Dhruve, and his book is titled “Why Your Boss Is Programmed to Be a Dictator: A Book for Anyone Who Has a Boss or Is a Boss”. Other success stories include Tony Eldridge’s The Samson Effect.

(Note: I say in the recording that it’s early June, 2009, but it was actually recorded this morning, July 10th, 2009. What can I say – I recently gave up caffeine.)

Enjoy!

I’m being interviewed on July 2nd by Sheri Kaye Hoff, regarding eBooks and the video trailers to sell them. I’ve compiled a list of good and bad examples of video book trailers to make a few of my points clear.

Love, Stargirl

This one was the winner of the 2007 Teen Book Video Awards. (Like, if there’s an award, we should all make sure this is top on our priority list for book marketing, right?) Even though this example comes from a highly-niched fiction market, the comments still apply for business and non-fiction books.

Things I like about this one:
- extremely involving sequence, tone, etc. to draw in the watcher
- cool imagery appeals to the designated audience; in this case, teen girls
- a little weird and makes good use of “creepy” element
- it’s well-edited and looks very Hollywood-quality (essential here to foster the fantasy, but not essential in every case)
- kudos to them for finding an appropriate contest to enter and gain additional publicity

Things I think could be done better:
- more visibility of a URL or book title throughout production
- a clickable purchase link at the end (YouTube allows you to do a lot of custom stuff with a bit of research – see a future post about how to manipulate YouTube)
- I don’t see this in a lot of other locations, distributed on blogs, etc., which means somebody didn’t do the legwork

Duma Key

You may be surprised that this is my least favourite video of the bunch, and not just because this is a Stephen King cookie-cutter product: blood and gore, etc., etc. Loyal readers like my husband love this stuff, and the video gives them what they want. This is also the shortest – only just over 30 seconds.

Things I like about this one:
- short and to-the-point
- high-contrast graphic imagery makes it easy to see on the smallest of screens, like iPods, etc.
- the book graphic at the end makes it clear what’s being sold, as this is still new for many readers
- release date stated clearly at the end

Things I think could be done better:
- again, no direct link for ordering (Like, haven’t any of these people heard of affiliate programs?)
- perhaps this is too “corporate”, in the sense that it is rather predictable: a new author may consider taking bigger risks to gain an audience
- the imagery is somewhat disjointed, in that there is no “story” to this video – it’s just a bunch of scary stuff with a splash of blood, with nothing to involve the reader and link to something in their own lives (this is really about “features” vs. “benefits” again)

Nineteen Minutes

This video for popular Author Jodi Picoult was produced by AuthorBytes.com, a company that specializes in this type of media – and it shows. I’ve never read any of Picoult’s work because I thought it was something I wouldn’t be interested in. I think I may have been wrong.

Things I like about this one:
- the Author herself narrates the entire video, and there are photos of her periodically that help readers connect with her
- the shock value of the commentary is quite powerful, demonstrating contrast that I suspect will also be present in the Author’s work
- the commentary asks us to think of ourselves in perspective of the book’s subject matter
- the accompanying copy (“Details” in YouTube) is well-composed and easy for bloggers and others to use
- the narration and imagery reference other works by the same Author that have been highly successful and are easily recognized
- this doesn’t need full-motion video throughout to make the message work, and still images are used extremely well
- all the technical gunk is there at the end, such as ISBN number, cover format, page count, etc. which means this video is not just useful for consumers – it’s also very useful for booksellers and other markets

Things I think could be done better:
- again, no direct purchase link (How many times do I need to say this?)
- could be a lot shorter and still tell the story well
- the “clock” intro at the beginning drags a fair bit
- the music selection is not appropriate or powerful, and a better choice would make all the difference in the world
- this has 36k views and yet no comments, so perhaps a few “plants” would attract more viewers, and this may also signify a lack of effort to distribute and make use of this valuable resource

I’m really looking forward to our conference call about eBooks and video book trailers on Thursday, July 2nd, 2009. Click to Author Sheri Kaye Hoff’s page to register for this free call. Hear you there!

I’ve just updated my website with a new tab labeled “Speaking”, and there you’ll find my revised speaking topics for the rest of 2009.

Short Talks:

1) Using Online Marketing to Get Attention for Your Brick-and-Mortar Business

2) What is “Social Media Marketing” and How to Use it for Greatest Effectiveness

3) Tapping the Potential of Digital and Paper-Based Publishing for Small Business

Long Talks (1.5 hours or less)

1) eBooks – The Next Generation

2) You’ve Written an eBook – Now What?

I’ll be traveling quite a bit this summer, and offering these talks to various organizations in Canada and the USA. If you’d like to book me for a lecture or talk, please call me toll-free at 1-866-907-4084, please drop me a line at info@humanuspublishing.com.

I also really enjoy creating fresh material tailored to the needs of your organization. If you don’t see a topic listed that you’re interested in, just ask. I may already have it in my archives. Some of my additional topics include;

- PodCasting (What It Is, and How Anyone Can Do It)
- Affiliate Marketing for Authors
- Building Your (e)Book Business
- Market Research for Your Book in 1 Hour or Less
- How to Create Your (e)Book From Scratch
- Using You Tube to Market Your (e)Book with Video
- … and more

There are many reasons why getting someone else to ship your books, CD’s or other products makes good business sense.

What is “fulfillment”?

Fulfillment is the act of shipping, or fulfilling orders from Readers who purchase your book or product off your website or through your company. Fulfillment providers will sometimes even manage your entire inventory for you, keeping monthly counts, packing, documenting, and of course shipping orders, sending out larger shipments to retail stores, and then billing you at the end of the month for that service.

There may be some confusion between the terms fulfillment providers, and those who call themselves “drop shippers”, which does not really apply to self-publishing Authors. A drop shipper owns the product until you tell them to send it to your customer. Drop shippers will then typically send you a check at the end of the month for the difference between your cost on the product, and what it was sold for to the consumer. In the case of a fulfillment provider, YOU own the product, be it a book, CD, or whatever. Somebody else is just warehousing it for you, and sending it out when  you send them a packing slip. At the end of the month, you pay them a fee based on volume.

Perhaps you’re casually saying to yourself right now, “But I have plenty of time – I can easily ship my own orders for now.” That may be true – for the short term. But be honest with yourself: how many hours a day are you spending managing logistics instead of creating new products? Do you even enjoy shipping? Does it take time away from your family? Does the money you save equal what you could have earned in the time it took you to do all of that work? (Experience tells me that no, it didn’t.)

Even if time and enjoyment were not issues, perhaps ask yourself if you should be shipping your own products, when your time is better spent running your business. After all, what is your “real job”? Instead, what would happen to your business if you spent that time setting up affiliate relationships to sell your products for you?

(By the way, if you’re looking for the plug in this post, here it is: I have used Michael Bickler of EG Liquidation in Washington State for a number of years. He’s amazing! He ships anywhere in the world for me at an unreal price, and he actually *cares* about his customers. You can email him through info_at_egliquidation.com and tell him I sent you.)

What does it cost?

Fulfillment providers will typically charge a fee based on orders that leave their warehouse, plus a pallet fee for storing your product for each monthly cycle.

Here’s a cost worksheet based on a provider that shipped 100 books for you last month:

Basic pallet storage fee:                                         $____.____

Packing cost per book:                                           $__.____*
Label/envelope cost** per book shipped:     $__.____
Actual freight or postage per book:                  $__.____***

Cost per book:                                                            $__.____ (caution – heavily estimated)
Times 100 books:                                                      $______.____
Plus pallet charge:                                                     $____.____
Total monthly charge:                                             $______.____

Charge per book to ship (revenue):                   $__.____
Times 100 books:                                                      $______.____

Remaining profit:                                                       $____.____

The idea would be to leave a small additional overhead to cover things like returns, delivery problems, etc. A provider should agree with you in advance on a specific cost for things like accepting returns, replacement shipments, and forwarding shipments to you at your own address. While this worksheet assumes that the last line would be two digits, this really shouldn’t be thought of a profit center – it’s more like a slush fund for “just in case” situations.

* This cost can vary widely, and fluctuate from time to time. This can be much lower or much greater depending on volume, item type, packaging, etc.

**Often the post office or courier will provide envelopes or even cardboard boxes at no charge to ensure consistency for their agents.

** Bear in mind that postage rates vary widely based on things like weight, dimensions, book thickness and so on.

The next time you’re thinking about where to store your books, CD’s or other products, why not think instead about what you could create in that extra couple of hours per day.

I find this blog post from the Society of Authors in France interesting because it’s what many of us perceive as the main points of debate on self-publishing.

Here’s what I agree with in this post:

- Every Author needs help. It’s real work – you can’t do it all yourself.
- Every Author is afraid of selling. We all get over it, and the faster you do, the more you’ll sell.
- Hire an Editor. I don’t care if it’s me or not, but almost nobody can edit their own work. (I should know – I’ve tried for years and it always sucks when I edit my own stuff.)
- It’s true that more people are reading eBooks, and for some, that’s definitely the way to go. (BUT: see note below.)
- Write because you have something new, groundbreaking or truly useful to say, not because you think you can make money writing about a particular topic. It is twisted but true that writing just to make money will make you poor.
- Finding alternative or unusual markets for your self-published material can be your greatest success. In fact, any truly great self-publishing success that I’ve personally experienced or witnessed has happened in this way. Don’t think bookstores – they are rarely profitable.
- A new breed of professional is definitely developing (ahem – such as Yours Truly) who is all about helping self-published Authors get their stuff out there.
- All self-published Authors need to get serious about selling from a quality website which includes an affiliate marketing plan.

Here’s what I don’t agree with:

- You don’t lose out on anything such as editing, graphic design, or quality printing if you self-publish. Anything is available to anybody these days.
- eBooks are not a direct alternative to printed book publishing. They are a different market altogether, and anyone considering the eBook route should perform market research to see if an eBook is appropriate for their market and materials. (See a future post for details.)
- You do not lose out on marketing, publicity, distribution, or reviews in the press if you self-publish. (Who ever said a traditional publisher got you all that stuff, anyway? All Authors end up doing tons of work in this area whether self-published or not. You may need help, but it’s no harder than for a traditionally-published Author.)
- Being self-published does not mean that you are not going to be of interest to agents. It means that you are going to have to approach them differently, but they will probably be just as interested if not more, because they know they’re working with an Author who is committed and hungry.
- Shipping your own books is rarely practical. There are plenty of fulfillment providers that will do this for you, and I can recommend a great guy who ships for me worldwide if you need one.
- Self-publishing does not rule out any opportunities to sell foreign rights. I don’t know where anybody got that idea, actually.
- I don’t know why an Author would want to sell their eBook to a publisher. The bulk of the cost of self-publishing is in the printing, so once that is out of the picture, why wouldn’t you self-publish?
- Here I go again, but print-on-demand is not usually the way for most Authors to publish their books. (For my reasons, just read some of my old posts.)

Every Author wants to produce the best book that they can. For some of us, self-publishing seems difficult to navigate, and we’re worried about being forced to accept sub-standard results. We worry about things like learning to sell and how we can afford to launch a national marketing campaign. The reality is that if we are treating our books as a business, we won’t have any trouble selling it. This means doing proper market research, writing very well (ie. saying something really valuable), and performing due diligence on things like quality graphic design and product creation.

In conversations with plenty of authors, self-published or otherwise, I have heard many of the same concerns over and over again. But with help, anything is possible. Always remember that another Author has been there before you, and if they did it, so can you.

Listen LIVE this Wednesday and call in with your questions for Rick Passek, author of The Freshman FlyFisher. We’ll talk about niche marketing for self-publishers.

To listen, simply click to:

http://www.blogtalkradio.com/Peggy-Richardson/2008/12/17/Successful-Self-Publishing-Interview-with-Rick-Passek

You can call in LIVE with your questions at (347) 205-9352 during the show, which runs from 3:30 to 4:40 Pacific Time on Wednesday December 17th, 2008.

Rick is a really entertaining personality, and I was very proud to edit his book. Anyone who is thinking of self-publishing a niche title really should listen to this interview, as Rick really will tell it like it is, warts and all. See you on the air!

My apologies to anyone who was listening today to my BlogTalkRadio.com Christmas special broadcast when we hit dead air about 1/2 way through. There is a “dead zone” in the middle, but if you hang in there, I do actually pick up again not far from where I left off.

It’s a good thing nobody heard my bad language when I realized that the switchboard at BlogTalkRadio had crashed – this is a family show, after all! We did have callers that were cutoff while waiting on hold, and I have no way of finding out who you were. If you comment below and identify yourselves, I promise I’ll make it up to you with a free book from one of my authors, shipped to you just in time for Christmas. (Limit to the first 5 people who comment, please.)

Join me the day after tomorrow when I return to my regular schedule, as Author Chris Flett will be my guest. Chris’ book is published with Wiley, and is titled, “What Men Don’t Tell Women About Business: Opening up the Alpha Male Playbook”. We’ll be talking to Chris about female authors and marketing / positioning your book business.

I’ll be going LIVE again at 3:30 Pacific time this afternoon with Kim Plumley, or “KimPossible”, the CEO of Publicity Mavens. Call in LIVE at (347) 205-9352.

Get answers right away to your questions about publicity for Authors and other solopreneurs. To listen, just click to: http://www.blogtalkradio.com/Peggy-Richardson/2008/11/19/Publicity-for-Solopreneurs-Interview-with-Kim-Plumley.

We had such excellent feedback about our podcasts with Kim earlier this fall that I was thrilled when she agreed to answer your questions on the air. This is your opportunity to get FREE advice from an expert in the area of literary publicity. Don’t want to call in? Just send your question right here using the “Join the Conversation” blue comment bar below, or email them to us at info@humanuspublishing.com.

Catch you on the air!

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Here’s the second part of the LIVE BlogTalkRadio.com interview with Alexa Clark of MiniBookExpo.com, where we discussed our Top 5 Blogging Tips for Authors. The .mp3 above is what we recorded after we went off the air.

To download the full list of 12 tips, plus a bonus tip, please request the PDF through our download server:

Enter Your Name:
Enter your Email:

You’ll first receive a confirmation message which requires your response via email. You’ll then receive a second message with links to download the free PDF, plus the original LIVE radio broadcasts.

To all of you who’ve waited almost a week for this, I apologize for the delay. Such are the hazards of travel and hotel wireless internet connections.

And, I haven’t forgotten about Part III of “Affiliate Marketing for Authors” – it will be released later this week, packed chock full of good contacts for you. That one took some serious fact checking, and I was not able to get all the answers I needed while on the road. I decided that it was better to be accurate than speedy.