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If Seth Is Doing It, Why Can’t We All?

August 25th, 2010 . by Peggy

Seth Godin, AuthorThe adorable Seth Godin announced this week that he has created his last traditionally-published book. Here’s why his plan may or may not work for everyone.

(It’s a great post, by the way, and I strongly suggest you read it.)

Seth is brilliant – that’s not debatable. He’s a rebel, a visionary, and his writing has caused me to seriously question many things about the way I consume, and the way I conduct my own business. He has spent the last 12 years developing great books that (mostly) turned out to be bestsellers. He claims this latest book, Linchpin, is his “life’s work”. (Can’t wait to read it.) And he has decided that none of his future writings will be distributed through traditional publishing channels.

Why this works for Godin;

- He already has years of live market research under his belt, which is by his own admission, really because of his relationship with great publishers.

- He has a massive private following through his blog and social media connections.

- He really does know his stuff, and he practices what he preaches.

- He has plenty of capital, both monetary and intangible, to re-invest in his business.

- He has a staff.

Do you have all of those things? Possibly not. I know I don’t. So here are my suggested alternatives for those of us who don’t, in the same order.

- We can perform a surprising amount of market research on our own. Let’s start with keyword research.

- We can build a following by doing exactly what Seth does, such as using our own blog and social media connections, and building slowly. We don’t need it to be massive to be effective – we just need it to be loyal. Loyalty must be earned.

- Very simply, we need to do and be the same. This does not take money or even much time. Transparency sells.

- Does it really take a ton of money to make things happen? Can we adjust our expectations to take advantage of our existing resources? What is the value of sweat equity?

- Staff can be had easily and quickly using virtual assistants. Knowing what to delegate has been my big project for 2010. I think I’m finally getting the hang of it.

Does it work for everyone? Not if they don’t have the drive and imagination. But since all of us are writers, perhaps we have an advantage.

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Busting the eBook Myth

May 19th, 2010 . by Peggy
eBooks are now hugely popular. If that’s the case, why are there still printed books?
eBooks are the best and worst thing to happen to the publishing industry in the last 200 years. They are the best thing because in a sense, they level the playing field for many Authors who wish to self-publish. However, they’re also the worst thing to happen, because they are so grossly misunderstood.
eBooks are not a replacement for printed books. They simply serve a different market. I still buy paper books all the time – but I buy them for totally different reasons than I buy eBooks.
What makes a book a good candidate for an eBook are three main things, what I call “The Three M’s of Publishing”.
The first M is Modularization. Think of chunking your content out in smaller pieces. If it’s non-fiction, this is often easier than for fiction, although some fiction might be able to be serialized. But readers of non-fiction are often trying to solve a problem or get specific information, and being able to give them just what they need, right when they need it, is very powerful. This ability to modularize content and offer it as an immediate download to their electronic device is critical to many readers.
The other two M’s are Mobility and Multimedia. Everyone who’s bought a cell phone in the last couple of years has the ability to read a book on a mobile device, and the iPad is synonymous with mobile reading of rich, multimedia-enabled content. Think of all the ways a video or an audio can show you something that words can’t describe. We need to expand our definition of a book to include non-textual material – whatever best serves the needs of the reader is the best ‘book’ to create.
Paper books are not going away. The marketing guru Seth Godin said, ‘The book is a souvenir.’ This means that we’ll pay for things other than content, such as status (such as limited edition hardcovers), beautiful and exceptional design, and collectability. How many of us have every book from our favourite Author on our shelf? When the next one comes out, we’re buying another paper book to complete the collection. That’s why I just bought the latest from my favourite fiction Author last week, in a large hardcover edition. I had a spot reserved for it on my shelf before it was even released.
eBooks create new and continually expanding opportunities for self-published Authors. But, there are things all eBook creators should know before they get into the game.
Number one, you still need to hire an Editor. Number two, you need to become familiar with the technology that will facilitate and sell your eBook. And third, you need to think of the eBook as a business. Authors need to get serious about marketing, publicity, and understanding technology. Many first-time eBook Authors make huge mistakes in the area of design, market strategy, and simply writing well. A bad eBook is still a bad book!
We romanticize much of the art of Writing, and the image of the Author with pen in hand, sitting in a peaceful setting and worrying about nothing other than perfecting their craft. That myth has just got to be busted, and fast. This is why I really feel that we need to eliminate the term ‘self-publishing’. The word ‘self’ means just that – they are writing for themselves. That’s fine if you don’t expect to sell thousands of copies. Instead, I think we need to use the term ‘entrepreneurial publishing’. That means that Authors are objective, and they don’t work in isolation. They network. They get out there. That’s what makes a really great book of any sort.

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I’m Speaking at Northern Voice This Weekend #nv10

May 5th, 2010 . by Peggy

I’ll be speaking at Northern Voice (#nv10) this weekend in Vancouver, Canada. This is the Canadian personal blogging and social media conference that’s now in its’ sixth year, and is being held at the Life Sciences Centre out at UBC.

I’m very proud to be co-presenting with Angela Crocker and Kim Plumley as The Book Broads. The title of our talk is “Flog Your Blog“, which is all about how to turn your blog into a book. The talk is scheduled for 1:45pm on Saturday May 8th, in room 1510. (That’s a bigger room than we were originally scheduled to use.)

Topics we’ll cover include;

- traditional publishing vs. self-publishing
- how to tell if your blog is a good candidate for publishing
- examples of bloggers who’ve successfully turned their blogs into books
- what *not* to do to turn your blog into a book
- how to use social media in conjunction with traditional publicity to help market your book
- how to choose the right options for various types of publishing
- eBooks vs. print books (and other options you may not have considered)
- how to market your book long before it’s published
- what the real job of a successful Author is
- your first, second and third steps to get it happening

I’ll be following up this session with my workshop on June 19th in Langley (near Vancouver, Canada), the eBook Jumpstart: http://ebookjumpstartlangley.eventbrite.com/.

Hope to see you all there!

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Life Lessons From World of Warcraft (WOW)

April 23rd, 2010 . by Peggy

I’ve recently started playing WOW for the first time, which makes me a pretty late bloomer as Gamers go. But it’s interesting what I’ve learned while playing.

For those of you not initiated, Warcraft is the world’s largest online game community, with roughly 11 million players worldwide. For a modest $15-ish dollars a month, you can create a fantasy character (or multiple characters) that allows you to run around a rather sophisticated world called Azeroth. With several continents and types of environments, Azeroth is a somewhat bronze-age style universe with an exciting array of weapons, magical people and places, and really great outfits. Players can interact with each other, even players that may live a great distance from you in the real world.

I’m still what’s considered a casual player. I play about 3-4 times a week for as much as a couple of hours at a time. If someone had asked me 6 months ago if I had a spare 6 hours a week, I would have laughed and stated a firm “no”. But since like most players, I typically log in sometime between 10pm and 4 am, it seems I’ve found the time.

I started playing as a sort of experiment, part of my self-challenge to try new things and test my brain’s ability to create new neuron pathways. I was surprised then I enjoyed it, and further surprised when I realized I was learning new things about myself as a writer and as a person, simply by playing the game. Such as…

Patience

I will never be a level 80 character. But, I’ve discovered I’m happy being a level 20. A person as competitive as myself should be anxious to ‘level up’, as they say. But really, the number next to my name is no longer important. I had no idea when I started now long it would take to become proficient at this game, because I had no previous gaming experience, and I had no idea how sophisticated gaming had become. Now, I see other level 1 characters standing in the street, their players presumably checking their maps or reading the manual, and I realize how much I’ve learned. But I know why I’m here – it’s to relax and enjoy the game, not the win or lose.

I Need A Lifebar in My 3d World

The little gauge that hovers over the head of my character tells me vital stats about myself and about others with whom I interact in the game. I need one of these in real life, but instead of how much life my character has left, it will rack up my calories consumed so far in a day. I need the secondary mana bar to track how much room I have left on my credit card. A little “duel” symbol will appear every time I’m wrestling my child into her school clothes, and a little “zzz” will appear anytime I’m tired and sit down for a quiet few minutes, so that no-one will bother me. Other people will have their names hover over their heads, so that I’m no longer embarrassed by not being able to remember names at networking events. In reality, I’m developing little tricks for myself to improve my self-organization and memory.

I Like Flinging Fireballs At Things

Sometimes, being aggressive and taking sides is OK. I’ve held back releasing a few essays and articles because I’m worried that my position on a less-popular side of the fence might not win friends and influence people. Instead, I now think it might be OK to be a little controversial, and not try to please everyone. Holding back makes for very boring blog posts.

I’m a little bit Alliance, and a little bit Horde

Sometimes good and bad is not black and white. I have characters in both factions, and I play them approximately equally. They both have advantages and disadvantages. My primary Alliance (traditional good guys) character is a huntress, and my primary Horde (traditional bad guys) character is a Mage, which is a magician/priestess-type role. I’ve never encountered a character from either faction that didn’t play with honour. And being challenged to a duel by a massive and high-ranking Horde character is very flattering. Especially when it’s done politely. In my 3d world, I’m trying to be slower to judge, and to let myself be open to possibilities I had not previously considered.

People Can Surprise You

I can’t believe who else plays this game. The genteel and very ladylike mother of one of my Authors surprised me by offering to help with a game problem that I posted on my FaceBook profile. Turns out she has multiple level 80 characters. Her son tells me, “Oh yeah – Mom’ll take you down.” Who knew?

The Worst Thing That Can Happen May Not Really Be That Bad

The worst thing that can happen in WOW is that your character dies, usually by being killed by a non-player (automatic / game generated) character or beast that you’re supposedly out to kill. But really, all that happens is that you need to resurrect yourself, using magic or by running back to where your corpse is in the game. That’s it. For low-level characters, there isn’t even a penalty to be resurrected by the “graveyard spirit”. That’s it. You just keep playing. Often, you go back with greater knowledge of your enemy, and can then strike when he’s at his weakest, and win the challenge.

I Need To Check My Compass More Often

I’m an A-type personality, and a planner in my 3d life, and so I also am in-game. But, Azeroth is a large and complicated place. Sometimes I’m not where I think I am. Tracking my quests using a clear and simple system helps me stay on track for my goals. Since beginning to play, I’ve enlarged my white board in my office, and expanded my use of automatic self-organization tools and systems. It helps to be constantly checking my goals and my progress against them.

I’m not saying that playing online games is the solution to all things that ail, but so far, this experiment has been completely fascinating. I hope to continue this indefinitely, though, within certain rules, such as not playing before 8pm, and promising to never fling a frost spike at my husband if he challenges me to a duel.

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Google Alerts For Small Biz

April 12th, 2010 . by Peggy

Before undertaking any marketing or product creation activity, be sure to setup some free Google Alerts on your business. You may be shocked at what you can discover.

Google Alerts is a free tool provided by Google. The Google search engine is constantly indexing new content all over the web, including content that is directly about you, your company, your name, your competition, your industry, etc. Essentially, this service alerts you by email when any of your chosen key words or phrases appear in their gigantic index of fresh content on the web.

Google Alerts makes fast work of;

- monitoring your brand

- gauging the success of your current marketing efforts

- researching the visibility of key figures/companies in your industry

- watching out for new trends in your market

- being the first to know of major news in a specific area (and then being the first one to re-break that  to your own sub-market!)

Note that Alerts are not a report that people are searching for you – it just means that you’ve been indexed. When people search for those same words and phrases in the Google search engine, only the content that has been indexed will appear in the search results. If you have a website to promote, being indexed is a very good thing – it means your content is easily available to those searching for you.

Google Alerts is selective, in that it will only alert you of fresh content, or rather, content that has recently come to the attention of the index. The more often you update your content, the more you will appear in Google Alerts for the key words and phrases contained in your content. Google’s index prioritizes content with certain characteristics, such as video over text content, and content from sources that are reliably updated on a regular basis. This is part of what forms the mystery of “who gets ranked highest” on Google search results. You can also choose to only find content from blogs, news, video, or other options. (I always choose ‘comprehensive’ so I hear about everything.)

Let’s say that you’ve already performed a good keyword exercise for your business, so you know what words and phrases you want to be associated with. By entering of them into Google as an Alert, you will be notified by email when any fresh content comes up with those words.

I’d also be sure to add;

- your company name,

- your very own name,

- the city or location of your business,

- the names of your competition,

- any applicable industry terms, even if they’re not in your list of marketing keywords because they’re considered “buzzwords” or “insider talk”

Small business can especially benefit from Alerts, because it can be used to filter quite a bit of content very quickly, leaving only local or other highly-specific content available for you.

Before developing any sort of product, try entering some keywords related to the project into Alerts, as part of your product and market research. Monitor it for a couple of weeks and see what comes up. Witness what people are talking about, what their needs are in your niche, and if you have any competition. Is this a busy market? Are people really talking about your niche? Are they using alternate language to talk about you and your niche? Do you need to shift your focus to meet their needs?

Another important discrimination to make is where the conversations are already happening. We all know that rather than trying to get customers to come to us, we should find where the customers already are, and go to them in their own backyard. Alerts can help significantly with this, as it will make a distinction between Twitter entries, FaceBook comments or groups, bloggers talking about the product, news outlets, or other locations. Is one happening more often than another? If there are plenty of bloggers talking about your niche, but no news outlets, then publicize your product by approaching bloggers rather than approaching traditional media. If people are tweeting about your niche, but nothing’s happening elsewhere, don’t bother to write articles – get tweeting!

Overall, Google Alerts is more than just about knowing who’s talking about you; it’s also about knowing what they’re saying, and where, so that you can jump in and join the conversation.

Want to witness the power of this first hand? Try setting up an Alert for “Justin Bieber” – you’ll soon see what I’m talking about, whether you want to know about teen pop stars, or not!

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Video Marketing Tips For Small Biz

April 10th, 2010 . by Peggy

I’ve been saying for some time now that if you don’t start to take video seriously as a major marketing/educational medium, you and your book or other business are toast.

In this article on Biznik.com, Contributor Michael Shuett (who works with a video production company in Washington State) clearly states it yet again. “Being without a professional video will soon be equivalent to not having a website; it will be as necessary as it used to be to have a listing in the Yellow Pages.”

Shuett offers statistics from the Unica State of Marketing 2010 study, which clearly demonstrates that most organizations intend to use video (especially in mobile social media content) this year as part of their marketing strategies. We have known for some time that search results always favour video content over any other content, including text, blog updates, and even audio.

The big obstacle for most of us? We freak out when someone suggests that we should be on camera. I also have a face made for radio, but I still get up there and do video regularly. Consider these options for freaked-out video creators;

  • Narrate A Slide Show: This is the least threatening and easiest way to start with video. If you do any sort of speaking or teaching, a good first video exercise might be to take one of your training sessions and simply narrate it while you flip through your slides. This way, only your voice is present, and people will see your presentation, not your face. You can use a variety of tools to create this, including Jing (free) and/or Camtasia (not so free).
  • Prioritize Audio Quality: Use a good quality microphone – sound quality is essential. You can get away with crappy lighting and bad photography if people can still hear your message, but if they can’t hear you, they stop watching. A headset is my preference, and seems to get the best results, partly because it’s maintained at a steady distance from my mouth at all times and doesn’t move around. However, I recognize that this can make you look like you’re trying to launch a space shuttle. If you’d prefer a handheld (and there are cases where I prefer a handheld – see a future post about that) you can get away with a surprisingly affordable one. I paid about $160 US for my headset a couple of years ago (here’s a link to something similar – very comfortable, as I wear these a lot) and about $35 for my handheld (including shipping) on eBay. Test everything before you start shooting. (Best tip: be sure the microphone switch is turned to the ‘on’ position. No joke – I’ve done it.)
  • Do It Yourself: Although Shuett suggests that video should be professionally-produced or nothing, I must say that I disagree. Video created on-the-fly with a gritty home-grown quality can provoke a better response than professional quality. I mean really, who trusts a script? (You can always tell when it’s a script and someone’s reading from a cue card.) It’s so easy to just sit in front of your webcam and make a fast recording. I’ve even created video while driving. (Safely and legally, I swear.) Homegrown is better than nothing.
  • Use YouTube’s Natural SEO Benefits: The overwhelming majority of video viewed on the web these days is still ultimately hosted on YouTube.com. When uploading a video there, you’ll be prompted with a variety of fields, including one specifically for keywords. (Be sure to do your keyword research up front.) Don’t neglect all these other fields – fill them out completely! People don’t necessarily have to find your very own website to discover you. Simply searching YouTube will help them find your video, and this will lead them back to your site, because of course, your URL is clearly present there for them to click on.
  • Don’t Edit: After the first few years dealing with editing video, I’m now really a one-take sort of girl. If I mess up seriously, I’ll re-take it, but I hate chopping in second cameras, voiceovers, etc. What a drag, and a delay to posting. I just shoot and post. I will vaguely outline what I want to say verbally before turning on the camera, but I rarely even write it down anymore. If you know your stuff, it comes easily anyway.
  • Be Funny: This is synonymous with being real, keeping it loose, etc. Boring = viewers who leave. Funny = believability. If you’re not naturally funny, don’t try to fake it, but keep it friendly at least.

Recently, for the first time, I was recognized in a crowd at a business event, because people had seen me on video. They already trusted me and my company, because they had seen me talk about their subject, and they knew my style. I’ve always said, if a fat chick in her late 30′s isn’t credible these days, who is? It’s the one thing I have going for me. (Along with good teeth.) Find out what you’ve got going for you, and use it on video.

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Keyword Research – Download This

April 8th, 2010 . by Peggy

Keyword research is so very important that I want to highlight this tip sheet for my readers. Please download this free PDF for a fast introduction to the why and how.

I recently gave a talk for the Nanaimo Women’s Business Network here on Vancouver Island, and for the Ladies Who Launch in Vancouver, and we talked about keyword research quite at bit more than I had intended to. I suppose I really am an Uber-Geek, because I actually enjoy doing keyword research. Seriously. This is how I spend my evenings while all of you are out dancing at the local pub.

You should do a basic keyword research exercise (30 mins to 2 hours) before you do any of the following;

  • write a book
  • even think about writing a book
  • decide on the final title for your book
  • design the cover for your book
  • create a company logo
  • setup your website
  • create business cards or brochures or advertising
  • write a business plan (especially this!)
  • create a blog post
  • put anything on social media sites
  • create a podcast
  • revise any of the above

I’m not trying to freak you out – I’m just trying to make it clear how important this is. The document is free, so please feel free to re-distribute it to friends.

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Books Are Dead (?)

March 29th, 2010 . by Peggy

Watch this 2.5 minute video on YouTube.com - but don’t make assumptions until you’ve seen the whole thing.

I admit it – I didn’t see that coming.

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Next-Gen Storyteller: Felicia Day

February 12th, 2010 . by Peggy

If you haven’t heard of @FeliciaDay, you’re missing out on the next Carol Burnett. She’s what I call a next-generation storyteller – and here’s why.

Of course she’s beautiful, hysterically funny, and wickedly clever, but more importantly: she understands what technology will do for her. It’s not what you’ve got, but how you use it.

Day’s Wikipedia entry reads like someone much older than her youthful 30 years. (Like, turned down acceptance to Julliard? Whoa.) A master of a number of art forms, she is an accomplished violinist, opera singer, dancer, screenwriter, actor and scholar. Her real new media fame came in 2007 when she embraced web video for her project “The Guild”, which is a web comedy available for viewing and download on a variety of web video sites, including iTunes.

But, what makes her a “next-gen storyteller”?

Two things: extension and technology. It’s not just that she has a trendy web show based on computer gaming – it’s waaaaay beyond that.

Day makes high quality and often personal connections with her audience, both real and virtual. She regularly mingles with fans at various conferences (such as ComicCon in San Deigo each year) and many live screenings and non-profit events. She understands that the story extends off the screen, however small it may be. Then, she uses all technology mediums available to her to extend this story, including a wide variety of social media outlets, and even a music video (“Do You Wanna Date My Avatar”) in which she sings and dances to a song of her own composition. (To-die-for-funny: $1.99 on iTunes.)

Check out this timeline:
- 2007: releases first season of “The Guild” loosely based on her own experiences as an avid player of online games. The primary outlet is YouTube, and it’s free. Halfway through this year, she grabs a Twitter ID and starts posting.

- 2008: At least partly thanks to exposure from The Guild, Day is cast in a variety of other parts, including the genre-defining “Dr. Horrible’s Sing-Along Blog” (another web comedy).* She even has a guest spot on the TV series House. She also releases Season II of The Guild, and works on another web project with her Guild co-star Sandeep Parikh, Legend of Neil. MSN makes a deal with The Guild to expand releases to XBox Live, MSN video, and Zune, and suddenly, Day is earning money from this venture.

- 2009: The third season of The Guild is released to its’ now rabid fans, and Day herself achieves one of the most coveted social media trophies: the #3 most-followed person on Twitter. (As of now, she’s somewhere around #50.) She also continues to guest star on a variety of mainstream TV shows like Joss Whedon’s Dollhouse.

Just three crappy years, and it appears that she’s so busy doing web video that she no longer has time to pursue work in film, which is much more risky and far less fun.

Day uses all that the web has to offer: iTunes is just the tip of the iceberg, even though for most this would be considered killer bread-and-butter distribution. The deal with MSN is freakin’ brilliant, allowing her to penetrate even deeper into the community that has supported her from the beginning: online gaming. She’s every Gamer’s dream girl.

Like Madeline Kahn and Mae West before her, she plays down her obvious beauty, and writes, directs, acts, and allows her comedic nature to help her story. She is one of those multi-talented women that has been allowed to explore her creativity – and we love her for it. She is still warmly received by her community, and often pokes fun at the roles she’s played, and any possible criticisms of ‘selling out’ (Parikh: “Where’d you get all this money? We make a web series..??!!??”) by making even more content with that community.

I have to admit, my favourite part of this story is the music video. Again, quality rules: the crossover only works because it’s actually a good song. It offers the other cast Members a chance to really strut their stuff along with Day. (Wow – check out Parikh’s backflip, and it turns out Okuda is a fantastic dancer.) Her people love her, and she loves them right back.

Can anyone replicate this recipe? Of course. If you can’t cook, ally yourself with people who can: Felicia allies herself with technology experts (even though, importantly, she has a strong grasp of the technology herself) and with other actors and creatives.

The NG Storyteller never goes it alone, but they boldly blaze the trail for those that support them.

*DHSAB is a creation of the brilliant Joss Whedon, inventor of Buffy the Vampire Slayer (where she has previously guest-starred), Firefly, and a string of other mainstream and web hits.

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7 Essential Viral Video Marketing Tips

February 3rd, 2010 . by Peggy

Don’t spend valuable time creating your viral marketing video until you examine these simple-but-important tips. All of them are FREE, but essential.

If you’ve heard about video marketing, but are unsure how to really hit the streets with it, all that we’re talking about is creating a small video that helps to generate awareness and enthusiasm around your book, ebook, or other product. You can easily create videos yourself, or hire the pros to do it for you. The video is then distributed through social media channels like YouTube (and other video outlets), FaceBook, Twitter, on blogs, etc. The idea is to use the video as an automated sales device, driving buyers back directly to you or your retailers. You can read an earlier article I wrote about this subject by clicking here.

1. Display the URL on every single frame. Any simple video editing software (yes, including Windows Movie Maker) will allow you to do this in one way or another such as a simple band across the bottom of every frame that displays the URL where people can go to purchase the book.

2.Be sure you have a landing page in place before you release the video. It’s no use inviting traffic unless you have a place to drive that traffic. Simply driving traffic to your standard website is not enough – be sure that you create a page or mini-site especially designed to sell your book.

3. Keep it short and sweet. Videos with long, useless intros or dragging scenes that frustrate the viewer are wasted screen time. Chop them out. The entire video should be less than 90 seconds, and 30 seconds is ideal.

4. Include the techy stuff. In the book universe, people need to know stuff like page count, ISBN, distributors, etc. A teeny splash page at the end is enough to convey this clearly. All products have some sort of techy details, like pricing, style and size choices, etc. Be sure to give the basics for interested potential buyers.

5. Take into account multiple audiences. Authors need to direct the video at not just readers, but also booksellers, reviewers, librarians, etc. These may have many of the same needs, but including a few different details to address each of these viewers is important. This can be done carefully without diversifying too much.

6. Use humour. Who wants to watch a boring, dry, video? Unless your video is about the stress of bankruptcy or the death of a loved one, there’s always a way to use a gentle hand with a bit of a smile. Your goal is to keep them watching until the end. (And in the case of death or bankruptcy, the smile comes from the relief you provide.)

7. Don’t neglect the metadata fields. In YouTube (98% of all viral web videos are distributed by YouTube*) there are fields that you can add a description, keywords, and other behind-the-scenes stuff that gets picked up by the search engines. This is what makes the video viral – it gets found when people search. Do your keyword research and get that stuff nailed down before you even start creating the video.

See a future article very soon about keyword research, which should be the first thing you do before you even think about creating your video.

* See this additional article for similar stats and info.

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