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Are you avoiding selling eBooks?

August 22nd, 2010 . by Peggy
Fear of the variables of the eBook biz make as much sense as monsters under the bed.

Fear of the variables of the eBook biz make as much sense as monsters under the bed.

Fear of how to actually sell and package an eBook is understandable and common. This recent blog post by Seth Godin made me wonder how many ways people avoid launching their eBook business because they don’t exactly know how the “techy” parts of the business will work.

I frequently encounter people who imagine the following obstacles:

1. I’ll have to email a copy to everyone by hand. I can’t believe people still think this, in this day and age. Of course you won’t: an autoresponder or auto-delivery system does that for you. You should never do this, even one time. Not sustainable. Not profitable.

2. I’ll need to setup a credit card merchant account. Nope, just setup an instant PayPal account and be taking payments the same hour. Or when your volume gets up there, switch to Authorize.net.

3. I can’t figure out how to format it into a PDF. So what? Just type it in MS Word, or even better, Open Office Writer, and then send it to Renee Shupe at RedHeadVA.com who will wave her magic wand (hers is red, mine is purple) and it all happens without a hitch. She can even upload it and do the setup for you – ask her about package pricing.

So, what’s holding you back? Imagined obstacles? Or real ones with easy solutions?

(Reader alert: this post contains affiliate links. I get paid when you click on stuff.)

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Article: 6 Tips for Design

February 18th, 2010 . by Peggy

Check out this article from iStock.com, about 6 things to keep in mind when designing a logo. These tips can also be handy to keep in mind when designing books, book covers, and typesetting books or ebooks.

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eBooks on the iPad

February 1st, 2010 . by Peggy

I can’t stop watching the iPad video over and over. But how will this device work as an eBook reader, and what do eBook producers need to know?

iPad image from Apple.com

The iPad is (partly) designed to elevate eBooks to the next level, and it’s really the first practical, portable incarnation of a reader designed to take advantage of what I’ve been calling “next generation eBooks”. (Despite the fact that ‘eBook reader’ is pretty far down on the list of all the apps and features of this device, long after video and web surfing.) This means total integration of my “Three M’s of eBooks”, which are: multimedia, modular, and mobile.

As eBook creators, here’s what we need to consider as we prepare to launch eBooks for this elegant new platform;

eBooks are no longer just applications, as they have been since their adoption of books into the iTunes app store in late December 2008. eBooks are managed through eBook reader applications like iBook, the fully integrated eBook reader in the iPad, (!!), which offers books in the ePub format. This format is also supported by readers like Lexcycle’s Stanza, Mobipocket, and Adobe Digital Editions. iBook will allow you to purchase, download and read books wirelessly, right from the device, without the connection of a computer.

We don’t know what the selection of books will be like in the US-only (for now) iBooks store. Will they eventually have an inventory similar to Amazon? The publishers reportedly offering books in the store include; Penguin, HarperCollins, Simon & Schuster, Macmillan, and Hachette, but who knows about others.

Neither do we know what sort of specs developers will have to deal with, but we can surmise that it will be similar to Kindle, as the iBook store will support books in the “re-flowable” ePub format.

The display of an ebook will be more like an actual book, as seen briefly in the video. Page flipping is more natural, and perhaps to take advantage of the superior screen, the format will expand to allow producers to control more things like font styles, embedded graphics and so on, but still allow the user to control things like zoom and font size. We’ll have to see the finer points of this.

We don’t know what support iBooks will have for independent publishers and self-publishing Authors. Kindle is relatively kind to self-pubs, (compared to some retailers that will remain unnamed) and Apple has a great history of inviting in independent iPod app developers, so let’s hope their relationship with independents through iBooks will also be a good one.

Kindle books will apparently still work, as the iPad claims that is will still be compatible with all the iPhone and iPod apps, including Stanza and the Kindle app. However, apps designed for the iPod and iPhone will only display as a small part of the screen, so books read through existing apps won’t take advantage of the new screen size, which is rather dumb, if you ask me.

More apps mean more eBook formats, such as multimedia PDF’s and so on. But since Flash support has not existed up until now on any Apple devices, (Apple is totally *not* buds with Adobe – like, whatever, just get over it…) we still won’t see the full potential of all that a “next generation” ebook could be without embedded flash in PDF’s. In other words, it’s still not likely to display all that a multimedia PDF would if you opened it on your PC.

We don’t yet know what role DRM will play in this new iBook universe. It’s pretty tough to imagine Apple allowing eBooks to download in a DRM-free manner, even as an option, but you never know. Apple has surprised us before. Many, many times before.

Books can possibly be more than just pages, because with a beautiful display like that available to us, we can really get creative when it comes to adding multimedia content, or adding value to book bundles with things like audio content and printable extras all zipped into a friendly package.

Yes, there are still plenty of big question marks. But, I know I’m going to seriously consider purchasing an iPad for myself. I’ve been waiting for the release of this device to make up my mind about a portable eBook reader that I can really live with.

But no matter what, I can’t wait to start developing eBooks for this thing!

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Free Books: A Viable Business Model?

December 14th, 2009 . by Peggy

The debate surrounding free content has become so heated it melts the keyboards of most Bloggers, Musicians, Visual Artists and other Creators. But does it work for Authors?

Anyone who’s published a book knows that you’re expected to give away a few things for free, including sample chapters, and of course review and publicity copies of your book. Most Authors have done free lectures in exchange for a table at the back of the room from which to sell their stuff.

But what if you gave away the entire book? All the time? To everybody?

Bloggers have been particularly frustrated by the issue of what to give away, and what to sell, at any of the conventions and gatherings I’ve been to in 2009. Most of them have written the equivalent of several books and not gained a penny from their efforts. Bloggers are getting a bit angry about this, because we’ve all seen so many promises of things like huge waves of blogging ad revenue that simply haven’t come true. In addition, people have become quite jaded by a proliferation of quality free content, and don’t seem willing to pay for information that helps them, entertains them, or even makes them money in turn.

But there are people making decent money – in fact, some making fantastic money – giving away content. How are they doing it?

According to Blogger and Podcaster Magazine, there are a few basic ways that people profit from free online content, including (for the most part) advertising, merchandise, and using the content to sell something more valuable: their consulting expertise. Like you, I was worried that this meant that if Authors wanted to learn from other industries and try giving away their books while making money in some other fashion, we might need to place completely unrelated and distracting ads alongside our books, which are now published as websites. This might work for some, but definitely not for all Authors and their creative works.

Seth Godin argues that  “…The book is a souvenir.” In the previous link, he discusses several cases where Authors – including himself, of course – who have released their books for free on the internet, are still selling paper or downloadable copies. Why? Because what people pay for is the instrument of delivery. Special leather-bound editions might only sell 250 copies, but they could sell for upwards of $250 per copy. CD’s containing eBooks, along with perhaps some bonus material, are still capable of significant digital cachet. Here’s an Author’s opportunity to partner with a graphic artist and create something elegant, beautiful, and distinctive – something irresistable.

Even 37Signals, the company who created the online project management system called Basecamp (that last one is an affiliate link), offered their ebook Getting Real for free if you read it off their website. They sell a downloadable version for $19, and a paper copy for $25. Despite offering it for free, they’ve sold over 30,000 copies of the downloadable version alone.

Examine this additional model from filmmaker Nina Paley, who created the film Sita Sings the Blues, based on the Ramayana of Valmiki. (Well, why the hell not?) Her very public accounting (see the link under her name) of the ways and how much money she’s made by not selling her film tells us something very important: this model does work, but you have to take a wholistic approach. Just one of those revenue streams is not enough – you need to present a well-rounded series of offerings.

As Paley says on her website, “There is the question of how I’ll get money from all this. My personal experience confirms audiences are generous and want to support artists. Surely there’s a way for this to happen without centrally controlling every transaction. The old business model of coercion and extortion is failing. New models are emerging, and I’m happy to be part of that. But we’re still making this up as we go along. You are free to make money with the free content of Sita Sings the Blues, and you are free to share money with me. People have been making money in Free Software for years; it’s time for Free Culture to follow. I look forward to your innovations.” (Links in previous paragraph are from Paley’s original website. I encourage you to give her money.)

Even with all the heat, I think I’m up for the challenge. Even if it melts this keyboard.

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Open Source Software for Writers

November 4th, 2009 . by Peggy

Writer’s tools are extremely expensive, especially in terms of software. Here’s a great list of free open-source software designed just for writers.

First, lets define exactly what open source software really means. The term “open-source” comes from the idea that the source code of the software is revealed to the public, unlike Microdaft where everything is super-duper secret. (Or at least, so they think.) When the source code of a piece of software is available to anyone, it means that anyone in the software community can use it – within certain very loose guidelines – to create new software, create add-ons, refine the program, and so on. The one major caveat: they cannot take this free source code and sell it for a direct profit.

Does that mean it’s free? Well, sort of. There’s a strong code of ethics in the open-source community, and almost nobody abuses the grass-roots system that has grown up around this concept. Most people who contribute to open-source projects make their living by consulting, designing, supporting, and doing other things alongside the product of the open-source project, not the project itself.

However, this same code suggests that if there’s a donation button, and you’re happy with the software, then by all means, buy the programmer a virtual coffee. Realize that programmers of open-source software make only marginally more than your average freelance writer. Yep – a couple of bucks wouldn’t hurt either of you.

The website osalt.com has a massive database of open-source software for almost any purpose. (Be aware that they also offer downloads of commercial software – scroll past that to get to the free stuff.) But here are some of my personal recommendations for writers;

- OpenOffice, an alternative to Microserf Office. I have not used any MSO products for several years – this does more than MSO ever will, and looks almost identical. Virtually no learning curve, except for some exceptionally cool new stuff. Imagine this: free, does more, and fewer crashes. I once used this to layout an entire book for print, which I’ll talk about in a future blog post.

- WordPress, the blogging platform that this blog you’re reading is based upon. (This is different from WordPress.com, which is when you use it on a public server, which I do not generally endorse for writers.) I’m talking about WordPress.org, which offers the version that you can download and install on almost any webhost. A zany array of plugins and graphical themes are also available at WordPress.org/extend/.

- XMind, a mind-mapping application that can be used not only to distill your writing ideas, but also to map out characters, plot lines, and even help you figure out who the murderer is.

- PDF995, which although not really an open-source project, it is still free and very reliable. Even though you’ve read in other posts what a fan I am of Adobe products, I still use this for creating most of my PDF documents from typed documents, because it’s lighter and faster than the real thing. This version displays ads each time you use it, but you could just slap down the $10 and not see the ads.

- Celtx (pronounced “Kel-tix”) offers an alternative to the writer’s plague of crazy pieces of paper in every room of your house. Designed as a pre-production and planning tool for screenwriting and similar story-based art forms, it’s very useful for writers. Think of this as a digital binder, collecting your ideas and storyboards, not to mention the actual script, all in one place. Great collaboration tools for more than one contributor.

And for Writers Who Podcast…

- My beloved Audacity, the program that I use to record and edit almost all my audio podcasts. Easy to use, with cool built-in effects and a very forgiving undo button. Even the kids will love this.

- I recently discovered The Levelator, a dandy yet tiny application with big benefits for any podcaster. Smooths out levels and jumpy volume levels. This saves me hours of work.

If you can find a way to give back to the open-source community, please do so by donation or by promotion. It will keep writers in software for a long time coming.

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Your Self-Publishing Timeline

September 10th, 2009 . by Peggy

Here’s a checklist to help you create a project timeline for your self-published book or ebook, and understand how long to allocate for each stage of the process.

There are two philosophies about when to release your book. One dictates that you should pre-determine a particular event or time of year with which to coincide the release of the book for best effect. This means picking a release date well in advance, and then counting backwards on your calendar in order to determine when you need to have certain milestones completed.

The second philosophy suggests that if your book is “timeless”, you can simply release the book on your own self-determined timeline, and take a more long-term, big-picture approach, because you’re in this for the long haul.

I suggest a compromise between the two: rather than just working along as in the second philosophy, pick a date that is practical for you to achieve, because otherwise, the book won’t ever happen. After all, every book project is for the long haul. Then follow this checklist to get the book ready in time. Rushing it rarely offers a concrete advantage, but dawdling doesn’t make you any money, either.

For a print book, the timeline must include printing, which frighteningly, relies heavily on someone other than you and your core team: Your Printer. Your printer will be your best friend on this project, so be certain that you call them as early in the project as possible (see #3 below for the best time to call them) and see what their press schedule is like. Press time can be booked over a year in advance for some large companies, but for small jobs, many companies adopt a “we’ll fit you in” sort of attitude. The print timeline is also determined by the style of book you choose, including options like hardcover vs. perfect-bound, paper choices, and so on. Your printer should prepare a clearly laid out quote with all of these options and discuss them with you in detail.

I love my printer so much that I feel I should tell you about Friesens, based in Manitoba, Canada. They have grown to become one of the largest book printers in North America, (the world?) and frequently print for the big publishing houses and many other American companies as well as their native Canadian market. My rep is an amazing guy named Gerhard Aichelberger, on Vancouver Island. (Reps are determined by where you live.) He’d love to talk to you about your print needs, and no, I’m not being compensated in any way for saying that. He’s just an extraordinarily nice guy who has repeatedly bent over backwards to make my Authors happy. All of the Friesens reps are great, and the company is made up of people that are more like a huge family than employees. There is no style of book that they cannot print, stock, and ship, and their quality controls are ISO certified.

Here are the basic timeline elements, with a sample time frame below in [brackets], based on an imaginary project where; there is only one Author, the subject is one with which they are already familiar, there is a marginal amount of additional research to be done, a simple design will be chosen, the book will be simultaneously paper and ebook published, and the Author intends to perform a combination of self-marketing and traditional print book marketing through retail channels.

1. Market Research

The most important thing in the entire project. This might take minutes, or it might take months. Don’t over-do it, but you should have a clear idea as to the size and viability of the market, how they are currently receiving information in this topic area (ebook vs. book, styles of either…) and what niches are still available for you in the market. Be sure to include keyword research in this section, and purchasing of appropriate domain names. (See my earlier post for choosing a domain name, which tightly steers your book titling process.) Secure your social media outlets, like your Twitter account and YouTube channel, along with your Facebook fan page. Brainstorm about more stuff like this day and night.
[2 weeks, including time to bounce the idea off a few people in your network. Future posts will tell you a bit about how I do this with my clients.]

2. Outlining

This feels like a grade school nightmare, but it is essential. Don’t skip it. It is almost as important as #1, because this is how you will know how many pages your book will be, how you can modularize it, how you will format/design it, what associated products you will create, how large a team you will need to help you, how much research help you will need, and much more. I can often complete an outline in a day-long marathon session, with the Author’s core team involved if necessary. This is also the time to secure things like your ISBN number, your UPC code, and so on. Get the technical and legal crap out of the way so you can get to the fun stuff. Set up your initial website, and start blogging. Make a video for YouTube – you’ll make more specific ones later, but start to build your audience.
[3 days, including adjustments to the marathon plan.]

3. Specification

This is the stage where you determine how long your book / ebook will be , how it will be printed (if at all), how it will be graphically designed (work with the designer to get a quote at this stage), how it will be marketed, how it will be sold (that is, the technical or real-world logistics), and many other items. Now that you know how long it’s going to be, you can calculate how many pages it will take up, based on a calculation involving page size, number of words designated or estimated per section, and how many words / illustrations / diagrams fit on the chosen page size. This means that you can now get a quote from your printer, and book your press time well in advance.
[1 day to 2 weeks, including a small amount of additional sales research. Our sample will be 2 weeks.]

4. Initial Content Development

Here’s where you start actually writing. Most clients who work through my process are extremely frustrated by the fact that they don’t get to start writing until now. My answer is: do you want to write, or do you want to make money?
[Time varies widely based on the working speed of the Author. Some people can write an entire book in a long weekend - I once wrote a 30-page ebook overnight, but I don't recommend that! For some, it can take months, but let's hope for something in-between. For our sample project, let's call it 6 weeks.]

5. Editorial Stage

There’s a lot of back-and-forth at this stage. Do not let this frustrate you. Your Editor’s job is to preserve your voice, but to make the data as saleable as possible. They should remain objective and be representative of your designated market. Usually, the book will be shorter when you get it back from your Editor, and you may have up to about 6 revisions on some areas, though more than 3 is not typically efficient. Do not indulge in dangerous emotional attachment to your content – it is only a product.
[7-10 days is often enough for a medium-length book that is essentially well-written to start with.]

6. Design

Once the content has been completely, 1000% revised, there are no more changes or spelling errors, no bits that you forgot, and your diagrams or tables have been laid out for the designer to re-create, you hand the manuscript over to your typesetter/designer. See other posts for tips for working with designers, but just be sure that there are no more changes to the content before you hand it to them, as changes after the design has started can be costly both in terms of money and lost time. Be sure to include time to design an appropriate website, hopefully in tune with your book’s design, to create wholistic and congruent communication with your reader base.
[1 to 3 weeks and up, depending on the length of the book and how clear you were in stage 3 with your design choices. Our example project will be 2 weeks.]

Tip: If you feel qualified to perform your own typesetting and design, it is often a good idea to actually write the book in the design template. Adobe InDesign and InCopy is especially good for this, but I have also successfully used open-source applications like OpenOffice.org. Writing in the design template allows you to see how words flow, gives insight into subtle things like aligning style and content, allows you to create flyouts and featured content more easily, and may help you spot trouble before you’ve gone too far.

7. Pre-Press

Some might say that this stage is not really worthy of a numbered point by itself, except that if there are any problems with the file that is uploaded to your printer, it can mess up a lot of other time frames. Ideally, this should be an invisible part of the process that takes minutes, but I’m adding this in as part of my “hope for the best, but plan for the worst” philosophy.
[Ideally, minutes. Possibly, a couple of days to figure it out and correct the problem. Keep in good contact with your printer during this time to ensure that you don't lose your press booking and that they are still on schedule. Our example project will not include any time for this.]

8. Printing

The day you send the book to the printer, you will not sleep that night, and will instead spend the night staring at the ceiling, wondering what you forgot, misspelled, left out, etc. I advise you to have a glass of wine or go to a movie and just try to get through it.
But remember, this is *not* the time to sit on your hands! If you have an ebook that was created at the same time as your print book, get that sucker out there are start hawking it – hard. Call the book distributors and retailers that you’ve been talking up and give them an update. Plan events. Create downloads for your website. Blog till your fingers bleed. Start doing interviews. Tweet like a songbird. Just keep building the momentum until it comes back from the printer and lands on your doorstep.
[2-3 weeks including freight, but this depends heavily on your printer's press schedule. The earlier you book, the less time you need to budget. Our example project will be 3 weeks.]

9. Safety Margin

It’s rare, but print errors happen. Freight gets lost, snowstorms tie up deliveries, and sometimes people just catch the flu. This time is your margin for error that ensures if you have promised delivery of the books to someone, you can deliver them early and look like a genius, or you have time to fix the mistake / wait for the snow to melt. Planning this time into your calendar at the outset will reduce a lot of stress, but if you end up with the books without delay, consider it bonus marketing time. Send out more review copies, get more last-minute interviews, do a few more talks or lectures, and just work it baby, work it.
[2 weeks in summer, 3 weeks if in winter, not because of weather, but because if you are printing at a busy time of year, you will need more time to get back on track. Our example project will be 2 weeks.]

10. Book Release Date

This date is not the end of your book journey, but the beginning. A well-designed book should have an active life span of 2-5 years, and perhaps a great deal more for an ebook, as it is a living document and can be revised to a new version any time, replacing the previous version on your website. You now have a full-time job of being an Author, and should continue to perform all of the marketing activities that you’ve been ramping up before this time, adjusting for market fluctuations and actively marketing your personal services alongside the book.

All of these time blocks, including the Safety Margin add up to: 19 weeks, or about 5 months. That sounds like a lot of time, and it is. I’ve seen Authors who work solo do it in less than 3 weeks plus press time, and it is of course possible to produce an elemental ebook overnight. 2-3 months is still practical for a paper book all in, assuming that there are no problems, and that the Author is decisive and well-prepared.

It’s up to you to process each of these stages and design a timeline of your own, but just be sure that you give yourself enough time to include proper market research up front, and a margin for error. The market research will guide you for the length of the project and steer every decision from content to design to printing to marketing. It’s first on the list because it is most important.

This was a long article, but I hope it’s encouraged you to think of your project in terms of the big picture – the picture where you are a successful, independent, and slightly wacky Self-Published Author.

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Tips for Painless Indexing

May 19th, 2009 . by Peggy


Indexing a book is often ignored because it seems like an “extra step”. But it could be a fast and easy way to add incredible value for book buyers.

Think about the last time you were in a bookstore, either browsing aimlessly, or looking for something specific. How many books did you pick up to give a second glance? Did you flip to the back cover? The flaps? Did you check the index to see what topics the book covered? I’d bet you did, just like I do each and every time.

A well-created index makes the book “a keeper”. Users only want to buy and keep books that do something for them, such as give them fast answers. Think about the books you consider your “regulars”, the ones you keep close at hand. An index allows the reader to maximize their investment in your book by increasing the book’s usability factor. Libraries, reviewers and distributors will all demerit you if no index is present in a book that should clearly have one.

For all the things you do as part of your publishing project, an index has a very low cost in terms of additional overhead. There is typically no additional print cost, or if so, it is virtually nil. Flagging items for indexing as you write takes no calculable time. Planning items for indexing can actually help you during your outlining process, before you write a word, making your book more organized.

In regards to the technicalities of typesetting, there is (like many things in publishing) no “right” or “wrong” way to do it, and it is up to the typesetter to create their own formatting, unless a template is being used that they can rely on. Unlike the rest of your book, here is not the place to get creative. Follow current conventions, and perhaps use a handful of other books you like as a format reference. Give the Searcher what they are already used to.

I always prefer two columns per page, in a simple serif-style typeface, regardless of the formatting elsewhere in your book. Readers have been trained to look for those trademark double columns as they thumb through in a hurry, such as when they are making a decision whether or not to purchase. A serif typeface increases readability, especially at high speed and in smaller font sizes. Your book should have one serif typeface anyway, so re-using it here will ensure continuity. Use italics to bring attention to alternate forms of the word, even if you are duplicating a reference. Readers of a topic rarely think the way the writer does – ask your sample readers for feedback about other terms they feel should be indexed, or alternate ways of saying the same thing, perhaps in “layman’s terms”.

These days, automated indexing tools such as those in Adobe InDesign or even Open Office are remarkably easy to use and accurate. They allow you to ensure accurate referencing to page numbers, even if whole sections of your book are dramatically altered. Searches will guarantee that all flagged words are referenced to the same root word, or to related words and references if you prefer. Even so, be sure to proof all entries, or if that’s not practical, check a broad sampling, to ensure that page references are all accurate before going to press.

As a teaching tool, an index is invaluable. If you plan to use your book as a guide or text, or as a pre-requisite for any sort of coursework or other material, an index is simply a must. Doing some competitive research on other books in your category can also help you to highlight terms that should be flagged for your own index, or bring to light terms that have been ignored elsewhere and deserve greater attention.

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