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10 Things Authors Should Know About QR Codes

December 23rd, 2011 . by Peggy

I’ve spent the last year working with a firm here in the US, doing research and application development related to the use of QR codes for marketing. As a writer, I’m always on the lookout for how everything I encounter relates to information marketing, and I’ve summarized here some points that Authors in particular should find stimulating.

1. You can’t ignore it for much longer.

As tablets and smartphones capable of scanning QR codes expand to fill more than 53% of the mobile market, you have yet another avenue through which to connect to readers. If you have a book going to print in the next few weeks or months, be sure to put a QR code on the cover. If you haven’t yet decided to what you want that code to link, have no fear: just link it to a page on your current domain, such as mybook.com/qr. Then, when your’e ready, place the content at that URL.

2. Elevate your QR content.

In my don’t-call-it-humble opinion, the biggest mistake that seems to be made with QR codes overall is that they are only used to link to existing content that can be found any old way, regardless of whether someone has the code or not. Reward QR users with something extra-special, such as a video message from you that is not directly linked to from any other part of your blog, or a secondary version of your book trailer. Think of it as more than just an easy way to funnel people into what you already have.

3. Realize that most people will look at your stuff on a phone, not necessarily a tablet.

If you link to a video, be sure that it formats for a cell phone appropriately. (YouTube.com can link to an unlisted video and adjust automatically, no matter what viewers use to see it.) If you link to a page on a website, be sure it’s not a gigantic graphic, text formatted as images, etc., that will all look awful on a phone.  Make all text re-flowable, and all images self-adjusting.

4. Don’t have just one code.

Let’s assume that you’ve integrated QR codes as part of your wholistic marketing strategy. That should mean that you have a code on your business card that links to your “About me” page on your blog, and one on your book cover that links directly to information about the book itself, more in the series, extra information about the same vein of content, or perhaps an invitation to receive special extra content, one on your posters advertising book signings might link to an intro to the book, you as an author, and confirmed details about the event itself, with an easy link to put that event into their calendar. Each code can be context-sensitive and detailed.

5. Don’t expect people to buy your book from a QR code.

But do expect them to want to learn more about you, the book, your other titles, etc. If this is the first time they’re hearing about you, be sure you woo them appropriately first. As per #4, one of the codes in your arsenal should lead directly to a buy-it-now page, but be sure to offer more than that up front.

6. Don’t isolate the code.

Be sure that the code is presented in a way that lets the user know what to expect when they scan it – are they going to a contact page about you? Then be sure to tell them that. Are they going to buy tickets to your event? Are they going to see some exclusive content? A video? Be sure to give them a headsup, so that they are not only more interested in scanning, but also not worried about being spammed, getting a virus from a disreputable vendor, etc.

7. Expect more from your scanners.

It might not be a far-off assumption that people who own a smartphone and know enough to use a QR code are in that sweet spot group of consumers: 25-45 year olds with disposable income and a higher education. They might want complex content, that is well thought-out and implemented. Chances are, they will reward those extra efforts you make to entertain and challenge them with more money spent on your stuff. Give more to get more.

8. Don’t link directly to a file download.

Since users might access this from a phone, they are going to hate it if they scan a code only to see a PDF trying to suck up their entire data plan inside 2 minutes. Link to a page first, and give them an option.

9. Include social info on QR landing pages.

Once people scan the code, make it extremely easy for them to share what they’ve discovered, by including “Tweet this” and “Share on Facebook” links on that page.

10. Think in terms of space, not just time.

Mobile users might find it helpful to have a QR code perform an automatic checkin for a location on Yelp or Foursquare. Reward event attendees with a code that will help them earn Foursquare “Swarm” badges and other location or event-specific happenings.

BONUS – 11. Be sure to follow up.

Once someone has scanned your code, it’s easy enough to use any number of systems (afflink) to invite them to sign up for your list or enter their mobile number to keep up to date on future happenings. Not all will take advantage of this, but the 5% that do will be loyal enough to be worth communicating with in future.

 

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Book launches are useless.

May 17th, 2011 . by Peggy

Rather than launch a book, why not launch an online community? A way to poke fun at ourselves? A volunteer campaign? A wacky public stunt? A fundraising effort? A regular podcast about the key issues of your book? Awareness around a cause? A free tool that saves people time or money? An interview with someone that inspired you?
Why do the usual? Like, ever?

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Jill Exler Is My Hero

December 7th, 2010 . by Peggy

Jill Exler is a Mum, Author, and Entrepreneur who is really hitting the streets with her tool for self-published Authors, Jexbo.com.

Jill’s smile isn’t the only bright thing about her. Jexbo only takes 5% for any self-pubs that list their books on her site, as compared to (ultimately) over 50%, depending on the variety of services available for Authors. Jill created the site herself after stuggling with her own self-publishing issues.

I love that Jill took things into her own hands, and that she’s kept her business model so simple. Her service is complemented by an interview series (Hey Jill! I’m available!) and a newsletter aimed at self-pubs. It’s all about helping self-pubs advance their businesses.

Jill takes things seriously, and she doesn’t mess around. You can follow her on Twitter at http://twitter.com/jexbo. What a clever cookie.

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The Word On The Street – Here I Come!

September 14th, 2010 . by Peggy

I’m super proud to be speaking at this year’s The Word On The Street Festival in Vancouver, BC. On Sunday, September 26th, the other two Book Broads and I will be hosting a FREE panel titled “Build it and they will come – NAH!” It’s all about book marketing, publicity, and generally being in people’s faces.

The description of our talk goes something like this: “Many writers assume once the book is complete, it will sell itself, right? Wrong. No matter the method of publication — traditionally published, entrepreneurially published, or electronically published — the onus of promotion falls on the author. The Book Broads offer practical advice for writers (published or not) to raise their profiles, extend their reach and build their fan base.
Join Angela Crocker, Kimberly Plumley, and Peggy Richardson as they take the sting out of the overwhelming prospect of media interviews, blog posts, Facebook updates, podcasting, and so much more.”

Queue up early! We start at 1:45pm downstairs in the Peter Kaye room of the main branch of the Vancouver Public Library. (Yeah, that building that looks like the Roman Colloseum.)

See you there!

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If Seth Is Doing It, Why Can’t We All?

August 25th, 2010 . by Peggy

Seth Godin, AuthorThe adorable Seth Godin announced this week that he has created his last traditionally-published book. Here’s why his plan may or may not work for everyone.

(It’s a great post, by the way, and I strongly suggest you read it.)

Seth is brilliant – that’s not debatable. He’s a rebel, a visionary, and his writing has caused me to seriously question many things about the way I consume, and the way I conduct my own business. He has spent the last 12 years developing great books that (mostly) turned out to be bestsellers. He claims this latest book, Linchpin, is his “life’s work”. (Can’t wait to read it.) And he has decided that none of his future writings will be distributed through traditional publishing channels.

Why this works for Godin;

- He already has years of live market research under his belt, which is by his own admission, really because of his relationship with great publishers.

- He has a massive private following through his blog and social media connections.

- He really does know his stuff, and he practices what he preaches.

- He has plenty of capital, both monetary and intangible, to re-invest in his business.

- He has a staff.

Do you have all of those things? Possibly not. I know I don’t. So here are my suggested alternatives for those of us who don’t, in the same order.

- We can perform a surprising amount of market research on our own. Let’s start with keyword research.

- We can build a following by doing exactly what Seth does, such as using our own blog and social media connections, and building slowly. We don’t need it to be massive to be effective – we just need it to be loyal. Loyalty must be earned.

- Very simply, we need to do and be the same. This does not take money or even much time. Transparency sells.

- Does it really take a ton of money to make things happen? Can we adjust our expectations to take advantage of our existing resources? What is the value of sweat equity?

- Staff can be had easily and quickly using virtual assistants. Knowing what to delegate has been my big project for 2010. I think I’m finally getting the hang of it.

Does it work for everyone? Not if they don’t have the drive and imagination. But since all of us are writers, perhaps we have an advantage.

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Busting the eBook Myth

May 19th, 2010 . by Peggy
eBooks are now hugely popular. If that’s the case, why are there still printed books?
eBooks are the best and worst thing to happen to the publishing industry in the last 200 years. They are the best thing because in a sense, they level the playing field for many Authors who wish to self-publish. However, they’re also the worst thing to happen, because they are so grossly misunderstood.
eBooks are not a replacement for printed books. They simply serve a different market. I still buy paper books all the time – but I buy them for totally different reasons than I buy eBooks.
What makes a book a good candidate for an eBook are three main things, what I call “The Three M’s of Publishing”.
The first M is Modularization. Think of chunking your content out in smaller pieces. If it’s non-fiction, this is often easier than for fiction, although some fiction might be able to be serialized. But readers of non-fiction are often trying to solve a problem or get specific information, and being able to give them just what they need, right when they need it, is very powerful. This ability to modularize content and offer it as an immediate download to their electronic device is critical to many readers.
The other two M’s are Mobility and Multimedia. Everyone who’s bought a cell phone in the last couple of years has the ability to read a book on a mobile device, and the iPad is synonymous with mobile reading of rich, multimedia-enabled content. Think of all the ways a video or an audio can show you something that words can’t describe. We need to expand our definition of a book to include non-textual material – whatever best serves the needs of the reader is the best ‘book’ to create.
Paper books are not going away. The marketing guru Seth Godin said, ‘The book is a souvenir.’ This means that we’ll pay for things other than content, such as status (such as limited edition hardcovers), beautiful and exceptional design, and collectability. How many of us have every book from our favourite Author on our shelf? When the next one comes out, we’re buying another paper book to complete the collection. That’s why I just bought the latest from my favourite fiction Author last week, in a large hardcover edition. I had a spot reserved for it on my shelf before it was even released.
eBooks create new and continually expanding opportunities for self-published Authors. But, there are things all eBook creators should know before they get into the game.
Number one, you still need to hire an Editor. Number two, you need to become familiar with the technology that will facilitate and sell your eBook. And third, you need to think of the eBook as a business. Authors need to get serious about marketing, publicity, and understanding technology. Many first-time eBook Authors make huge mistakes in the area of design, market strategy, and simply writing well. A bad eBook is still a bad book!
We romanticize much of the art of Writing, and the image of the Author with pen in hand, sitting in a peaceful setting and worrying about nothing other than perfecting their craft. That myth has just got to be busted, and fast. This is why I really feel that we need to eliminate the term ‘self-publishing’. The word ‘self’ means just that – they are writing for themselves. That’s fine if you don’t expect to sell thousands of copies. Instead, I think we need to use the term ‘entrepreneurial publishing’. That means that Authors are objective, and they don’t work in isolation. They network. They get out there. That’s what makes a really great book of any sort.
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Keyword Research – Download This

April 8th, 2010 . by Peggy

Keyword research is so very important that I want to highlight this tip sheet for my readers. Please download this free PDF for a fast introduction to the why and how.

I recently gave a talk for the Nanaimo Women’s Business Network here on Vancouver Island, and for the Ladies Who Launch in Vancouver, and we talked about keyword research quite at bit more than I had intended to. I suppose I really am an Uber-Geek, because I actually enjoy doing keyword research. Seriously. This is how I spend my evenings while all of you are out dancing at the local pub.

You should do a basic keyword research exercise (30 mins to 2 hours) before you do any of the following;

  • write a book
  • even think about writing a book
  • decide on the final title for your book
  • design the cover for your book
  • create a company logo
  • setup your website
  • create business cards or brochures or advertising
  • write a business plan (especially this!)
  • create a blog post
  • put anything on social media sites
  • create a podcast
  • revise any of the above

I’m not trying to freak you out – I’m just trying to make it clear how important this is. The document is free, so please feel free to re-distribute it to friends.

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Books Are Dead (?)

March 29th, 2010 . by Peggy

Watch this 2.5 minute video on YouTube.com - but don’t make assumptions until you’ve seen the whole thing.

I admit it – I didn’t see that coming.

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7 Essential Viral Video Marketing Tips

February 3rd, 2010 . by Peggy

Don’t spend valuable time creating your viral marketing video until you examine these simple-but-important tips. All of them are FREE, but essential.

If you’ve heard about video marketing, but are unsure how to really hit the streets with it, all that we’re talking about is creating a small video that helps to generate awareness and enthusiasm around your book, ebook, or other product. You can easily create videos yourself, or hire the pros to do it for you. The video is then distributed through social media channels like YouTube (and other video outlets), FaceBook, Twitter, on blogs, etc. The idea is to use the video as an automated sales device, driving buyers back directly to you or your retailers. You can read an earlier article I wrote about this subject by clicking here.

1. Display the URL on every single frame. Any simple video editing software (yes, including Windows Movie Maker) will allow you to do this in one way or another such as a simple band across the bottom of every frame that displays the URL where people can go to purchase the book.

2.Be sure you have a landing page in place before you release the video. It’s no use inviting traffic unless you have a place to drive that traffic. Simply driving traffic to your standard website is not enough – be sure that you create a page or mini-site especially designed to sell your book.

3. Keep it short and sweet. Videos with long, useless intros or dragging scenes that frustrate the viewer are wasted screen time. Chop them out. The entire video should be less than 90 seconds, and 30 seconds is ideal.

4. Include the techy stuff. In the book universe, people need to know stuff like page count, ISBN, distributors, etc. A teeny splash page at the end is enough to convey this clearly. All products have some sort of techy details, like pricing, style and size choices, etc. Be sure to give the basics for interested potential buyers.

5. Take into account multiple audiences. Authors need to direct the video at not just readers, but also booksellers, reviewers, librarians, etc. These may have many of the same needs, but including a few different details to address each of these viewers is important. This can be done carefully without diversifying too much.

6. Use humour. Who wants to watch a boring, dry, video? Unless your video is about the stress of bankruptcy or the death of a loved one, there’s always a way to use a gentle hand with a bit of a smile. Your goal is to keep them watching until the end. (And in the case of death or bankruptcy, the smile comes from the relief you provide.)

7. Don’t neglect the metadata fields. In YouTube (98% of all viral web videos are distributed by YouTube*) there are fields that you can add a description, keywords, and other behind-the-scenes stuff that gets picked up by the search engines. This is what makes the video viral – it gets found when people search. Do your keyword research and get that stuff nailed down before you even start creating the video.

See a future article very soon about keyword research, which should be the first thing you do before you even think about creating your video.

* See this additional article for similar stats and info.

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FaceBook Pages: A Great Example

December 10th, 2009 . by Peggy

Check out the Facebook page run by Self-Published Author Carla Johnson-Roorda about her book “Magnetic Real Estate Photography”, which by the way, is a really great book. (Now also available at Chapters.ca.)

Hers is an excellent example of how to “work the page” – she updates it regularly, keeps it focused yet interesting, and spreads her reach to parallel industries, such as real-estate investing. Nice job again, Carla!

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