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What To Do When Your eBook Isn’t Selling

June 14th, 2012 . by Peggy

Here are some tips not just from me, but from other Authors or creators of information products.

1. Write a second eBook.

Yeah, I know, this sounds completely counter-intuitive, but this one really does work. Why? Think “inbound links”. In terms of discoverability, the effect can be magnified many times. (Think SEO benefits.) This is a great place to expand in greater detail or to focus on one particular topic area. Every sales book I’ve ever read talks about this in some way, and yes, it has personally worked for me. It’s given me credibility as a topical expert, and has gotten me speaking gigs, where I ultimately sold more books.

2. Check that you’re being really, truly visible.

If you’re not always on the move, producing more content, the market will know. It’s a wheel that takes a lot to get rolling, and if you stop pushing it, the momentum you’ve built can only take it so much farther without you. Are you blogging? It creates more traffic to your sales page. Using social media? Twitter is free and works on any smartphone. Talking about your eBook somehow, to someone, every single day? Are you doing speaking? All of this is what’s known as “working it”, and that’s the real job of an Author – not writing. Never underestimate the power of a t-shirt with your domain name on it. I’ve gotten at least a half-dozen clients a year from that alone.

3. Revise it.

I’ve had one book that’s had three titles and four covers. Admittedly, they were not all great, but when sales have not been as expected, I take it down, revise it, put on a new cover, or change the platform. (Ie., if it’s not selling well as a PDF, try moving it to the Kindle format. Fresh market, new links, etc.) This is exploiting the most advantageous aspect of an eBook: it’s not carved in stone. It’s a living document that you can re-upload at any time. (Watch your version tracking, in a hidden spot in each book’s copyright page that tags it v.1.0, v.1.1, etc.)

4. Create parallel content.

By parallel content, I mean creating content that is not exactly what is in your eBook, but that is very clearly and closely aligned to it. If your eBook is about weight loss, create a low-cal recipe blog. Make a few cooking videos for YouTube with links to buy the eBook. (Video is so simple now that it really is inexcusable to not do this for such a visually-oriented subject.) If you’re talking about how to be a great consultant, write a few articles about how to manage your billing and accounting. Thinking with empathy about the needs of your audience will clue you into topics of interest very quickly.

5. Solicit some reviews.

There are hundreds, perhaps thousands, of review exchanges out there – just Google “book review exchange”. (The concept is, “I’ll review your eBook positively if you review mine.”) They are typically no cost, and can mean anything from an Amazon Kindle review to an actual interview or blog post. I’ve heard one very successful Author suggest that you should aim for a few more each month. Again, this is actually about creating more inbound links to your content, ie., SEO benefits.

6. Examine your metadata.

Metadata is all the stuff you don’t see, but your computer does. For example, when you upload your eBook to Kindle, you are asked for keywords related to your eBook, and to choose a category, name all the contributors, write a description, and more. Did you actually do all of that? Does it need refreshing? Did you add keywords and check the page title and so on when you built your blog or website? Did you max it out? Hidden stuff mixed with quality visible stuff is what attracts traffic.

7. Setup an affiliate marketing program.

This takes a little more effort, but once setup, can be a virtual money machine. (Again, I have an upcoming Cheat Sheet about this. Watch my announcement list or the Facebook Page for details.) Essentially, offering to pay other website owners or list owners for marketing your eBook can be extremely cost-effective, and can be done almost indefinitely. You can listen to an audio about this topic that I recorded here: http://funnygirlmarketing.com/ (Once you sign up, check out week 3′s recording. It’s free.)

8. Examine your consistency.

By this I mean not just consistency in how often you do certain actions, like a certain number of tweets per week or writing a blog post each Tuesday, but also consistency in your messaging. Have you been sending mixed messages to your audience? Are you known for certain catch phrases? Do you use them often enough? Do you clearly align your objectives for each chapter with the messaging for the entire eBook? Does your blog also reflect that same mission and attitude? Do you practice what you preach? Do you slip? (We all do – don’t knock yourself up over that. Just get back on track.)

9. Check the usability of your shopping cart.

This is one of those stupid things that we might assume is working, but perhaps isn’t working all that smoothly from the viewpoint of the buyer. It’s amazing what can cause a consumer to abandon a shopping cart. I’m not talking about system failure, but instead, how easy and obvious things are. I have a “filter” person that I ask to test all things like this for me – my Mother. If it passes the Mom Usability Test, it’s good enough for the general public. It has often surprised me what things can trip people up. Sometimes it’s the location of a button, or the words actually on the button, or the colour of the button. It’s crazy.

10. Check your Klout.

Klout.com is an impartial way to know and gauge how you’re doing in the world of social media. Examine your rating, the details and explanation, and compare yourself to others in your business. For those lower on the scale than yourself, watch for the up-and-comers. For those higher on the scale than yourself, what can you learn from them? What can you emulate?

In my experience, for my own books and those of my clients, it’s often the little things that make the biggest difference. This list is a starting point that may lead you down side roads that you had not considered. Testing things scientifically is important: make one change at a time, and watch the results. And of course, everything is worth testing.

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Why I tell writers not to get too excited about copyright.

November 7th, 2011 . by Peggy

There are reasonable privacy precautions to take when you start a publishing project. But don’t obsess over the stuff that doesn’t matter.

Almost every Author comes to me with a lot of fear (read: baggage from bad stories they’ve heard or imagined) about “copyright” and the possibility of people stealing their stuff. In all 12+ years I’ve worked as an editor, I’ve only seen two Authors who have lost anything because they didn’t sign the proper contracts. Neither were clients of mine, but they came to me for advice after such a thing happened. One was a case involving a divorce, (yeah, like I’m going to get involved in *that*!) and the second was a business partner that wasn’t happy and split, taking the IP (Intellectual Property) with her to market on her own. I’ve seen many, many more people throw around their IP without any protection at all, and never had anything happen. From what I’ve witnessed in my own businesses and those of my husband, disputes over ownership of content are very rare and usually involve something much more complicated, like an ugly divorce or the breakup of a business. It seems to become less common as technology advances, as it’s easier than ever to simply show a date stamp on a document and prove that we thought of it first.

All written works are protected by default copyright laws in Canada, the USA, and most of Europe, as per the Berne Convention. As it states on Wikipedia,

In all countries where the Berne Convention standards apply, copyright is automatic, and need not be obtained through official registration with any government office. Once an idea has been reduced to tangible form, for example by securing it in a fixed medium (such as a drawing, sheet music, photograph, a videotape, or a computer file), the copyright holder is entitled to enforce his or her exclusive rights.

In other words, as long as you can prove that you were the originator of the work (old files, notes, printouts with your edit marks, etc.) then you’re pretty safe in a general sense. The thing is, if you catch someone stealing your stuff, you would still need to prove it, and take it to court to be compensated in any way. (Although usually the threat to sue is enough to make people hold off.) The only benefit of actual copyright registration is that if you sue, you can sue for more money, and in different ways. But you’d still have to decide if it was worth it to fork out money for a lawyer in the first place.

When should you worry about copyright? In the music community, it’s a popular theme and debate. I’m not saying that theft doesn’t happen, because of course it does. And nothing I say here on this website replaces the advice of a good lawyer. But if worrying about this is stopping from creatively progressing with your work, I think you need to pause and consider if there’s a real issue, or an imagined one.

Now on the other hand, a smart and cheap way to give everyone a little more comfort is to sign an NDA, or non-disclosure agreement. I paid a lawyer to write mine, which you can now download by clicking the linked image at the top of this article. (Feel free to steal this and re-work it for your own evil purposes.)

What does this NDA do?

- It says that you promise not to steal my ideas about editing / technology / marketing, and I promise not to steal your ideas about your content.

- It says that you can’t circumvent me and go to one of my suppliers without paying me, nor I to your suppliers.

- It says that we’re both bound to do this equally. This contract doesn’t make a distinction between you or I, and so it doesn’t favour any one party.

- It says that we both agree to do this for 5 years, for a variety of projects in that time. (You don’t need to sign one for each of the 5 books on which you’re working.)

- It says that this NDA does not constitute a contract to do work, and that we’re just agreeing not to steal from each other.

So, to whom should you send this document? Certainly your editor, because we know all your secrets. And possibly any consultants that you hire to work on the project, and your graphic designer. And anybody that you ask for input as you develop your ideas. But that’s about it. You would not ask early reviewers and potential distributors, for example. In the first place, you want to be really nice to those people, and in the second place, they’re not interested in stealing anything anyway. Not that asking people to sign an NDA isn’t nice, but it can put some people on the defensive.

It’s not that your stuff isn’t worth stealing – I’m sure it is. But it seems we’re all too worried about our own ideas being stolen to worry about stealing anyone else’s.

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The Problem With Editors is They Know All Your Secrets

January 30th, 2008 . by Peggy

Writers cannot, repeat cannot do business without a standard Non-Disclosure slash Non-Circumvention Agreement in place between themselves and anyone else involved in the project. I promised a post about this issue some time ago, and when the topic came up in casual conversation today, I was reminded to write about it here.

An NDA, as it’s commonly referred to, is basically a little paper that you sign with a potential client / boss / partner / collaborator before you tell them a single thing about your fab million-dollar idea. The paper basically says that I won’t tell your secrets and you won’t tell mine. A good NDA should bind both parties to exactly the same obligations, the same way. I’m so dead-set on this that I’m happy for anyone who reads this to download a copy of my current NDA here for free.

Now here’s the part where I explain that I’m not a lawyer, and that you shouldn’t take legal advice from me, like, ever. I’m just a person who’s been burned about a dozen times, and has seen others hit the same way. Live and learn – from my experience. When reading this PDF you’ll notice that it’s stamped in blood-red with the word “EXAMPLE” all over the place, which is there to remind you about this paragraph that states clearly that a blog entry is NOT, I repeat, NOT a replacement for quality legal advice. The reason I’m offering this document is so that you can read it through and get a good idea of what I’m talking about.

Pay special attention to the words “To use such information, trade secrets and strategies only for the purpose of evaluating proposals and projects or developing projects pursuant to a written agreement authorizing the application;” which means that you will have to write some sort of contract with your client. This document is not a contract for work – but it should always accompany one. This is what you sign before you discuss their/your, idea or even get remotely close to a contract. I update it from time to time, if I think of anything that needs to be added. But as you read it here, this has been in use for about a year without any edits, so I think it’s pretty complete.

I sign this exact document with virtually everyone my biz comes in contact with, including my authors (of course), my print rep, my marketing guru, my publicist, my channel sales rep, the bookkeeper that only comes on Fridays, the cameraman on the video projects, my regular UPS guy, and the cleaning lady who vacs the office. I’m not kidding. It costs nothing, takes 5 minutes, and shows professionalism. I simply can’t talk to you (or even in front of you – despite how lovely my cleaning lady is) unless we have both signed this document.

This is one of those learn-the-hard-way moments that I really hope you’ll take my advice on.

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