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What To Do When Your eBook Isn’t Selling

June 14th, 2012 . by Peggy

Here are some tips not just from me, but from other Authors or creators of information products.

1. Write a second eBook.

Yeah, I know, this sounds completely counter-intuitive, but this one really does work. Why? Think “inbound links”. In terms of discoverability, the effect can be magnified many times. (Think SEO benefits.) This is a great place to expand in greater detail or to focus on one particular topic area. Every sales book I’ve ever read talks about this in some way, and yes, it has personally worked for me. It’s given me credibility as a topical expert, and has gotten me speaking gigs, where I ultimately sold more books.

2. Check that you’re being really, truly visible.

If you’re not always on the move, producing more content, the market will know. It’s a wheel that takes a lot to get rolling, and if you stop pushing it, the momentum you’ve built can only take it so much farther without you. Are you blogging? It creates more traffic to your sales page. Using social media? Twitter is free and works on any smartphone. Talking about your eBook somehow, to someone, every single day? Are you doing speaking? All of this is what’s known as “working it”, and that’s the real job of an Author – not writing. Never underestimate the power of a t-shirt with your domain name on it. I’ve gotten at least a half-dozen clients a year from that alone.

3. Revise it.

I’ve had one book that’s had three titles and four covers. Admittedly, they were not all great, but when sales have not been as expected, I take it down, revise it, put on a new cover, or change the platform. (Ie., if it’s not selling well as a PDF, try moving it to the Kindle format. Fresh market, new links, etc.) This is exploiting the most advantageous aspect of an eBook: it’s not carved in stone. It’s a living document that you can re-upload at any time. (Watch your version tracking, in a hidden spot in each book’s copyright page that tags it v.1.0, v.1.1, etc.)

4. Create parallel content.

By parallel content, I mean creating content that is not exactly what is in your eBook, but that is very clearly and closely aligned to it. If your eBook is about weight loss, create a low-cal recipe blog. Make a few cooking videos for YouTube with links to buy the eBook. (Video is so simple now that it really is inexcusable to not do this for such a visually-oriented subject.) If you’re talking about how to be a great consultant, write a few articles about how to manage your billing and accounting. Thinking with empathy about the needs of your audience will clue you into topics of interest very quickly.

5. Solicit some reviews.

There are hundreds, perhaps thousands, of review exchanges out there – just Google “book review exchange”. (The concept is, “I’ll review your eBook positively if you review mine.”) They are typically no cost, and can mean anything from an Amazon Kindle review to an actual interview or blog post. I’ve heard one very successful Author suggest that you should aim for a few more each month. Again, this is actually about creating more inbound links to your content, ie., SEO benefits.

6. Examine your metadata.

Metadata is all the stuff you don’t see, but your computer does. For example, when you upload your eBook to Kindle, you are asked for keywords related to your eBook, and to choose a category, name all the contributors, write a description, and more. Did you actually do all of that? Does it need refreshing? Did you add keywords and check the page title and so on when you built your blog or website? Did you max it out? Hidden stuff mixed with quality visible stuff is what attracts traffic.

7. Setup an affiliate marketing program.

This takes a little more effort, but once setup, can be a virtual money machine. (Again, I have an upcoming Cheat Sheet about this. Watch my announcement list or the Facebook Page for details.) Essentially, offering to pay other website owners or list owners for marketing your eBook can be extremely cost-effective, and can be done almost indefinitely. You can listen to an audio about this topic that I recorded here: http://funnygirlmarketing.com/ (Once you sign up, check out week 3′s recording. It’s free.)

8. Examine your consistency.

By this I mean not just consistency in how often you do certain actions, like a certain number of tweets per week or writing a blog post each Tuesday, but also consistency in your messaging. Have you been sending mixed messages to your audience? Are you known for certain catch phrases? Do you use them often enough? Do you clearly align your objectives for each chapter with the messaging for the entire eBook? Does your blog also reflect that same mission and attitude? Do you practice what you preach? Do you slip? (We all do – don’t knock yourself up over that. Just get back on track.)

9. Check the usability of your shopping cart.

This is one of those stupid things that we might assume is working, but perhaps isn’t working all that smoothly from the viewpoint of the buyer. It’s amazing what can cause a consumer to abandon a shopping cart. I’m not talking about system failure, but instead, how easy and obvious things are. I have a “filter” person that I ask to test all things like this for me – my Mother. If it passes the Mom Usability Test, it’s good enough for the general public. It has often surprised me what things can trip people up. Sometimes it’s the location of a button, or the words actually on the button, or the colour of the button. It’s crazy.

10. Check your Klout.

Klout.com is an impartial way to know and gauge how you’re doing in the world of social media. Examine your rating, the details and explanation, and compare yourself to others in your business. For those lower on the scale than yourself, watch for the up-and-comers. For those higher on the scale than yourself, what can you learn from them? What can you emulate?

In my experience, for my own books and those of my clients, it’s often the little things that make the biggest difference. This list is a starting point that may lead you down side roads that you had not considered. Testing things scientifically is important: make one change at a time, and watch the results. And of course, everything is worth testing.

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How to Title Your eBook

May 1st, 2012 . by Peggy

Here are some great tips for choosing a title for your book or eBook. Done carefully, the correct title can really help ensure the success of your project. Or not.

The title of your eBook should start with your goals and keyword research. Regarding non-fiction eBooks, the title must accomplish the following things;

Your title must directly relate to your keyword research. Read this document to help you with that.

You must be able to purchase the exact URL for the title. For example, if your title is How To Train Your Pet Monkey To Vacuum Your House, you must be able to purchase HowToTrainYourPetMonkeyToVacuumYourHouse.com. (Speaking of which, just how much does a pet monkey cost these days?) If you can’t get the exact title, yes, I would seriously reconsider re-titling the eBook. That domain name should point directly to a sales and information page about the eBook itself.

The title should clearly demonstrate to readers what they will discover in this eBook. Don’t use crazy slang, phrases that you invent, or other non-intuitive language. Be clear. If this is about how to get girls by becoming a great DJ, then please title it, How To Get Girls By Becoming A Great DJ. Since I’m old, and female, I don’t even know what the “street” title could be for that, but you get what I mean.

It should ideally be less than 32 characters. So, the monkey example doesn’t fit that, but Keyword Cheat Sheet does. (Although yes, that slightly violates the hard consonant rule, below.)

It must be easy to understand and speak. Try to include hard consonants that make it easy to hear and understand when spoken over background noise, or when someone has an accent, like us Canadians from Vancooooover.

You must be able to visualize others in a series. If you can share things like title text portions or other imagery among a series of books, you have a greater chance of achieving cross-marketing between your own products.

Don’t include digits or numbers. People never know whether to write the digit or spell it out. If you must include digits, buy all the related domains, such as 7monkeys.com, as well as sevenmonkeys.com.

Once you have chosen your title, lock it in by actually buying the domain within the hour. If you have spent hours searching if certain domain names are available, and then you walk away and don’t purchase the one you want immediately, you might lose it. This is because many domain registration services have automated systems that spy on your searches, and then if you don’t buy the good ones, they will. And, they do this quickly. You are doing the difficult imaginative work for them, and they can easily capitalize on good domain names by trying to resell them using their automated systems.

Don’t forget to also buy your Author name domain as fast as possible. It is one of the great agonies of my life that I do not own PeggyRichardson.com – I was too late to grab it after I searched to see if it was available. I do own PeggyRichardson.ca, however. (Which brings you to this blog.) That way, you can use your own name or that of your eBook to drive traffic, because as I always say, YOU are the product, not the eBook.

Just for fun, try using the Lulu.com title scorer to see if your eBook is destined to be a bestseller. This is about as scientific as astrology for eBooks, but it can be great at eBook parties. (Yeah, I do that. Whatever.) You can also play The Titling Game by trying out the wackiest titles you can, and see what is the highest score. You just never know what might make you famous: http://www.lulu.com/titlescorer/index.php.

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Google Alerts For Small Biz

April 12th, 2010 . by Peggy

Before undertaking any marketing or product creation activity, be sure to setup some free Google Alerts on your business. You may be shocked at what you can discover.

Google Alerts is a free tool provided by Google. The Google search engine is constantly indexing new content all over the web, including content that is directly about you, your company, your name, your competition, your industry, etc. Essentially, this service alerts you by email when any of your chosen key words or phrases appear in their gigantic index of fresh content on the web.

Google Alerts makes fast work of;

- monitoring your brand

- gauging the success of your current marketing efforts

- researching the visibility of key figures/companies in your industry

- watching out for new trends in your market

- being the first to know of major news in a specific area (and then being the first one to re-break that  to your own sub-market!)

Note that Alerts are not a report that people are searching for you – it just means that you’ve been indexed. When people search for those same words and phrases in the Google search engine, only the content that has been indexed will appear in the search results. If you have a website to promote, being indexed is a very good thing – it means your content is easily available to those searching for you.

Google Alerts is selective, in that it will only alert you of fresh content, or rather, content that has recently come to the attention of the index. The more often you update your content, the more you will appear in Google Alerts for the key words and phrases contained in your content. Google’s index prioritizes content with certain characteristics, such as video over text content, and content from sources that are reliably updated on a regular basis. This is part of what forms the mystery of “who gets ranked highest” on Google search results. You can also choose to only find content from blogs, news, video, or other options. (I always choose ‘comprehensive’ so I hear about everything.)

Let’s say that you’ve already performed a good keyword exercise for your business, so you know what words and phrases you want to be associated with. By entering of them into Google as an Alert, you will be notified by email when any fresh content comes up with those words.

I’d also be sure to add;

- your company name,

- your very own name,

- the city or location of your business,

- the names of your competition,

- any applicable industry terms, even if they’re not in your list of marketing keywords because they’re considered “buzzwords” or “insider talk”

Small business can especially benefit from Alerts, because it can be used to filter quite a bit of content very quickly, leaving only local or other highly-specific content available for you.

Before developing any sort of product, try entering some keywords related to the project into Alerts, as part of your product and market research. Monitor it for a couple of weeks and see what comes up. Witness what people are talking about, what their needs are in your niche, and if you have any competition. Is this a busy market? Are people really talking about your niche? Are they using alternate language to talk about you and your niche? Do you need to shift your focus to meet their needs?

Another important discrimination to make is where the conversations are already happening. We all know that rather than trying to get customers to come to us, we should find where the customers already are, and go to them in their own backyard. Alerts can help significantly with this, as it will make a distinction between Twitter entries, FaceBook comments or groups, bloggers talking about the product, news outlets, or other locations. Is one happening more often than another? If there are plenty of bloggers talking about your niche, but no news outlets, then publicize your product by approaching bloggers rather than approaching traditional media. If people are tweeting about your niche, but nothing’s happening elsewhere, don’t bother to write articles – get tweeting!

Overall, Google Alerts is more than just about knowing who’s talking about you; it’s also about knowing what they’re saying, and where, so that you can jump in and join the conversation.

Want to witness the power of this first hand? Try setting up an Alert for “Justin Bieber” – you’ll soon see what I’m talking about, whether you want to know about teen pop stars, or not!

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